Handbook of Public Administration / Edition 2

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"An essential reference for students and practitioners of public administration."
—Public Administration ReviewSponsored by the American Society for Public Administration, this completely revised and expanded edition reflects both the ever-evolving changes in public administration and the continuity of practice. Written by experts from diverse areas of public administration—including law, politics, personnel, and operations—the book has been substantially updated to reflect the most current developments and research. An entirely new section focuses on leadership, negotiation, communication, and interpersonal skills.

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Editorial Reviews

From the Publisher
"Brings together in one volume a compAndium of experience, research, and practical suggestions unique in public administration literature." (Elmer B. Staats, former Controller General of the United States, Praise for the first edition)

"A set of succint guides to practice in various administrative fuctions." (Policy Studies Review, Praise for the first edition)

"Should become a standard reference for those in the field...Both editor and the contributors deserve considerable credit for achievingsuch a balanced and even presentation of materials...An essential reference for students and practitioners of public administration. Perry and his colleagues should be congratulated for a job quite well done!" (Public Administration Review, Praise for the First Edition)

Comprises 43 chapters by practitioners from diverse areas of public administration, including law, politics, personnel, operations. Some topics covered are: strengthening relationships with legislatures, elected and appointed officials, citizens; managing human resources; improving operations and services; effective budgeting and fiscal administration. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780787901943
  • Publisher: Wiley
  • Publication date: 2/16/1996
  • Series: Public Administration Series
  • Edition description: 2nd Edition, Revised
  • Edition number: 2
  • Pages: 816
  • Product dimensions: 10.00 (w) x 7.00 (h) x 1.59 (d)

Table of Contents


Governing the Millenium (D. Kettl).

The National Government in Transition (C. Newland).

Engines of Change: Leading from the States (C. Stenberg).

Adjusting to Changing Expectations at the Local Level (B. Cigler).

The Cahnging Character of the Public Sector (H. Milward).


Enhancing Accountability (B. Romzek).

Understanding What the Law Says About Administrative Responsibility (P. Cooper).

Achieving High Performance in Public Organizations.

Building an Effective Organizational Culture (H. Rainey).


Developing Effective Relations with Legislatures (A. Khademian).

Empowering Citizens (J. Parr & D. Lampe).

Managing Intergovernmental Processes (R. Agranoff).

Designing effective Programs (C. Eoyang & P. Spencer).

Implementing Public Programs (L. O'Toole).

Managing Contracts and Grants (R. O'Leary).


Strategies for the New Budgeting (I. Rubin).

Budgeting for Public Programs (G. Cope).

Designing and Administering Governmnet Revenue Systems (J. Mikesell).

Measuring and Reporting Financial Condition (R. Berne).

Administering Public Debt (C. Johnson).


Evolving Public Service Systems (P. Ingraham).

Enhancing Employee Performance (L. Wise).

Compensating Public Employees (C. Pounian & J. Fuller).

Training and Development for Organizational Performance (M. Budd & M. Broad).

Realizing the Promise of Diversity (S. Ospina).

Managing Relations with Organized Employees (R. Kearney)


Strategic Planning Options for the Public Sector (J. Bryson & W. Roering).

Leading and Managing Strategic Change (D. Eadie).

Facilitating Organizational Development and Change (R. Golembiewski).

Listening to Customers (M. Barzelay & C. Moukheibir).

Tracking the Quality of Services (H. Hatry).

Evaluating Public Programs (K. Newcomer).

Managing Information Systems (K. Kraemer).

Designing and Managing the Procurement Process (S. Macmanus).


Leading in a Shared-Power World (B. Crosby).

Managing Conflicts Creatively (S. Faerman).

Negotiating for the Public Good (L. Bingham).

Communicating Effectively (J. Garnett).

Developing Intrapersonal Skills (R. Denhardt & M. Aristigueta).


Professional Standard and Ethics (C. Lewis & B. Catron).

Understanding Your Liability as a Public Administrator (C. Wise).

Effective Enterprises, Effective Administrators (J. Perry).

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