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Handbook of Public Information Systems, Third Edition / Edition 3

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Boca Raton, FL 2010 Hard cover 3rd Revised ed. New. Sewn binding. Cloth over boards. 502 p. Contains: Illustrations. Public Administration and Public Policy, 155.

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More About This Textbook

Overview

Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a common theme: Information technology initiatives are neither simple nor routine. These initiatives carry substantial implications for democratic values, policy development, strategic planning, and the mobilization of human capital.

The third edition provides further insight into significant issues such as:

  • Network governance
  • Cross organizational integration and operability
  • Enterprise architecture design, development, and management
  • The impact of information technology on government service delivery

With articles contributed by experts in the field, the coverage includes 21st century public information systems, modern IT needs, and the development of e-governments. The book examines the growth and use of information technology within and among government agencies and organizations. It examines current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users.

The more we learn about e-government and e-governance issues, the more it becomes apparent that the interrelationships between political environments, organizational environments, and technological capabilities are often difficult to summarize and predict. As the field advances, our understanding of the complexity of the relevant issues increases, and more guidance becomes available to administrators. This book puts you on the path to a better understanding of the issues and successful implementation of IT projects.

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Product Details

  • ISBN-13: 9781439807569
  • Publisher: CRC Press
  • Publication date: 3/5/2010
  • Series: Public Administration and Public Policy Series , #155
  • Edition description: New Edition
  • Edition number: 3
  • Pages: 520
  • Product dimensions: 0.70 (w) x 1.00 (h) x 1.30 (d)

Table of Contents

Preface xi

Editors xiii

Contributors xv

Part I Introduction

1 An Introduction to Public Information Systems Christopher M. Shea 3

2 Public Information Technology and E-Government: A Historical Timeline G. David Garson 7

Part II Policy Environments and Issues

3 Tide of Security Secrecy, Tide of Transparency: The G.W. Bush and Obama Administrations, 2001-2009 Jeremy R. T. Lewis 29

4 From Electronic FOIA (EFOIA) to E-Government: The Development of Online Official Information Services, 1985-2009 Jeremy R.T. Lewis 51

5 Citizen Participation and Direct Democracy through Computer Networking: Possibilities and Experience Carmine Scavo Younhee Kim 67

6 Revenge of the Pajama Surfers: The Inevitable Clash of E-Governance and Informational Privacy over Online Court Records Charles N. Davis 89

7 Intellectual Property for Public Managers Roland J. Cole Mary Jane Frisby 103

8 When Public Information Systems Become a Crime Scene: An Overview of Forensic Considerations in Incident Response Philip C. Christian 121

9 The Development of Electronic Journal Infrastructure Peter M. Webster 133

10 Managing IT in Florida: Consequences and Aftermath of the Bush Era David H. Coursey Jennifer Killingsworth 149

Part III Policy Research

11 E-Government as a Public Management Reform: The Experience in the United States Gregory Streib Katherine G. Willoughby 171

12 An Assessment of the Value of County Web Sites in New York State Ed Downey 187

13 Advancing E-Governance at the Community Level: Creating an Information Chain Reaction with Neighborhood Information Systems Sungsoo Hwang Mark Curtis Hoffman 211

Part IV Organizational Issues and Management Applications

14 The State of Federal Information Technology Management Literature: Is Public Administration Relevant? Stephen H. Holden 233

15 Electronic Data Sharing in Public Sector Agencies Irvin B.Vann 249

16 Time and Technology: Addressing Changing Demands Douglas Carr 261

17 Understanding Large-Scale Project Failure: The Contribution of Organizational Change, Collaboration, and Leadership Marilu Goodyear Mark R. Nelson Linda Williams 273

18 Strategies for Managing Health Information Technology Projects Michael Stonis 289

19 Management Applications of Statistical Analysis Software T. R. Carr 305

20 Public Safety Information Systems at Work: A Case Study of the Capital Wireless Integrated Network Shaoming Cheng Marc A. Thibault Roger R. Stough 319

Part V Organizational Research

21 Implementing Virtual Collaboration at the Environmental Protection Agency Julianne Mahler Priscilla M. Regan 341

22 E-Government Competencies: Looking beyond Technology Tino Schuppan 353

23 Electronic Governance: Virtual Locals and Cosmopolitans and the Social Production of Segregated Academic Community Lynn M. Mulkey William L. Dougan 371

Part VI Performance Reporting

24 Transparency and Analysis in Public Budgeting Carl Grafton Anne Permaloff 387

25 Performance Reporting Requirements for Information Technology and E-Government Initiatives Patrick R. Mullen 413

26 Information Technology and Public Performance Management: Examining Municipal E-Reporting Alicia Schatteman 431

27 The Challenges of Integrating Disparate Performance Data on a Governmental Web Site Thomas J. Greitens Lee Roberson 443

28 Information Systems, Accountability, and Performance in the Public Sector: A Cross-Country Comparison Rebecca L. Orelli Emanuele Padovani Eric Scorsone 455

Part VII Conclusion

29 Advancing Public Information Systems Research: Clarifying Concepts and Testing Models Christopher M. Shea 483

Index 489

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