Handbook of Public Information Systems, Third Edition / Edition 3

Hardcover (Print)
Buy New
Buy New from BN.com
Buy Used
Buy Used from BN.com
(Save 38%)
Item is in good condition but packaging may have signs of shelf wear/aging or torn packaging.
Condition: Used – Good details
Used and New from Other Sellers
Used and New from Other Sellers
from $20.63
Usually ships in 1-2 business days
(Save 81%)
Other sellers (Hardcover)
  • All (11) from $20.63   
  • New (3) from $92.93   
  • Used (8) from $20.63   

More About This Textbook


Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a common theme: Information technology initiatives are neither simple nor routine. These initiatives carry substantial implications for democratic values, policy development, strategic planning, and the mobilization of human capital.

The third edition provides further insight into significant issues such as:

  • Network governance
  • Cross organizational integration and operability
  • Enterprise architecture design, development, and management
  • The impact of information technology on government service delivery

With articles contributed by experts in the field, the coverage includes 21st century public information systems, modern IT needs, and the development of e-governments. The book examines the growth and use of information technology within and among government agencies and organizations. It examines current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users.

The more we learn about e-government and e-governance issues, the more it becomes apparent that the interrelationships between political environments, organizational environments, and technological capabilities are often difficult to summarize and predict. As the field advances, our understanding of the complexity of the relevant issues increases, and more guidance becomes available to administrators. This book puts you on the path to a better understanding of the issues and successful implementation of IT projects.

Read More Show Less

Product Details

  • ISBN-13: 9781439807569
  • Publisher: Taylor & Francis
  • Publication date: 3/5/2010
  • Series: Public Administration and Public Policy Series, #155
  • Edition description: New Edition
  • Edition number: 3
  • Pages: 520
  • Product dimensions: 0.70 (w) x 1.00 (h) x 1.30 (d)

Table of Contents

Preface xi

Editors xiii

Contributors xv

Part I Introduction

1 An Introduction to Public Information Systems Christopher M. Shea 3

2 Public Information Technology and E-Government: A Historical Timeline G. David Garson 7

Part II Policy Environments and Issues

3 Tide of Security Secrecy, Tide of Transparency: The G.W. Bush and Obama Administrations, 2001-2009 Jeremy R. T. Lewis 29

4 From Electronic FOIA (EFOIA) to E-Government: The Development of Online Official Information Services, 1985-2009 Jeremy R.T. Lewis 51

5 Citizen Participation and Direct Democracy through Computer Networking: Possibilities and Experience Carmine Scavo Younhee Kim 67

6 Revenge of the Pajama Surfers: The Inevitable Clash of E-Governance and Informational Privacy over Online Court Records Charles N. Davis 89

7 Intellectual Property for Public Managers Roland J. Cole Mary Jane Frisby 103

8 When Public Information Systems Become a Crime Scene: An Overview of Forensic Considerations in Incident Response Philip C. Christian 121

9 The Development of Electronic Journal Infrastructure Peter M. Webster 133

10 Managing IT in Florida: Consequences and Aftermath of the Bush Era David H. Coursey Jennifer Killingsworth 149

Part III Policy Research

11 E-Government as a Public Management Reform: The Experience in the United States Gregory Streib Katherine G. Willoughby 171

12 An Assessment of the Value of County Web Sites in New York State Ed Downey 187

13 Advancing E-Governance at the Community Level: Creating an Information Chain Reaction with Neighborhood Information Systems Sungsoo Hwang Mark Curtis Hoffman 211

Part IV Organizational Issues and Management Applications

14 The State of Federal Information Technology Management Literature: Is Public Administration Relevant? Stephen H. Holden 233

15 Electronic Data Sharing in Public Sector Agencies Irvin B.Vann 249

16 Time and Technology: Addressing Changing Demands Douglas Carr 261

17 Understanding Large-Scale Project Failure: The Contribution of Organizational Change, Collaboration, and Leadership Marilu Goodyear Mark R. Nelson Linda Williams 273

18 Strategies for Managing Health Information Technology Projects Michael Stonis 289

19 Management Applications of Statistical Analysis Software T. R. Carr 305

20 Public Safety Information Systems at Work: A Case Study of the Capital Wireless Integrated Network Shaoming Cheng Marc A. Thibault Roger R. Stough 319

Part V Organizational Research

21 Implementing Virtual Collaboration at the Environmental Protection Agency Julianne Mahler Priscilla M. Regan 341

22 E-Government Competencies: Looking beyond Technology Tino Schuppan 353

23 Electronic Governance: Virtual Locals and Cosmopolitans and the Social Production of Segregated Academic Community Lynn M. Mulkey William L. Dougan 371

Part VI Performance Reporting

24 Transparency and Analysis in Public Budgeting Carl Grafton Anne Permaloff 387

25 Performance Reporting Requirements for Information Technology and E-Government Initiatives Patrick R. Mullen 413

26 Information Technology and Public Performance Management: Examining Municipal E-Reporting Alicia Schatteman 431

27 The Challenges of Integrating Disparate Performance Data on a Governmental Web Site Thomas J. Greitens Lee Roberson 443

28 Information Systems, Accountability, and Performance in the Public Sector: A Cross-Country Comparison Rebecca L. Orelli Emanuele Padovani Eric Scorsone 455

Part VII Conclusion

29 Advancing Public Information Systems Research: Clarifying Concepts and Testing Models Christopher M. Shea 483

Index 489

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)