Handbook of Workplace Assessment / Edition 1

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Praise for Handbook of Workplace Assessment

"Wow—what a powerhouse group of authors and topics! This will be my go-to s ource for in-depth information on a broad range of assessment issues."—Wayne F. Cascio, editor, Journal of World Business, and Robert H. Reynolds Chair in Global Leadership, The Business School University of Colorado Denver

"The Handbook of Workplace Assessment is must reading for practitioners, researchers, students, and implementers of assessment programs as we move forward in a global world of work where changes are continuously anticipated in the workforce, design of jobs, economies, legal arena, and technologies."—Sheldon Zedeck, professor of psychology, vice provost of academic affairs and faculty welfare, University of California at Berkeley

"The Handbook of Workplace Assessment is a book you will find yourself reaching for time after time as we all navigate through the demands of attracting, developing, and retaining talent. The authors and editors capture, in practical terms, how companies can effectively leverage assessment techniques to successfully manage talent and achieve business goals."—Jennifer R. Burnett, senior vice president, Global Staffing and Learning Talent Assessment for Selection and Development, Bank of America

"Scott and Reynolds have succeeded in developing a comprehensive yet practical guide to assessment that is sure to be a trusted resource for years to come."—Corey Seitz, vice president, Global Talent Management, Johnson & Johnson

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Product Details

  • ISBN-13: 9780470401316
  • Publisher: Wiley
  • Publication date: 7/26/2010
  • Series: J-B SIOP Professional Practice Series , #32
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 912
  • Sales rank: 1,192,880
  • Product dimensions: 6.40 (w) x 9.10 (h) x 2.20 (d)

Meet the Author

John C. Scott is chief operating officer and cofounder of APTMetrics, Inc., a global human resource consulting firm that designs sophisticated talent management solutions for Fortune 100 companies and market innovators. He is coeditor of The Human Resources Program–Evaluation Handbook and coauthor of Evaluating Human Resources Programs: A Six-Phase Approach for Optimizing Performance.

Douglas H. Reynolds is vice president of assessment technology at Development Dimensions International, where he leads the development and deployment of assessment and testing products. Recently Doug coauthored Online Recruiting and Selection, a book on the integration of technology with personnel selection practices.

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Table of Contents

Figures, Tables, and Exhibits

Foreword Allan H. Church Church, Allan H.

Preface Douglas H. Reynolds Reynolds, Douglas H.


The Editors

The Contributors

PART ONE Framework for Organizational Assessment 1

1 Individual Differences That Influence Performance and Effectiveness: What Should We Assess? Kevin R. Murphy Murphy, Kevin R. 3

2 Indicators of Quality Assessment Louis Tay Tay, Louis 27

3 General Cognitive Ability George C. Banks Banks, George C. 61

4 Personality Robert B. Kaiser Kaiser, Robert B. 81

5 Assessment of Background and Life Experience: The Past as Prologue Leaetta M. Hough Hough, Leaetta M. 109

6 Knowledge and Skill Teresa L. Russell Russell, Teresa L. 141

7 Physical Performance Todd A. Baker Baker, Todd A. 165

8 Competencies, Job Analysis, and the Next Generation of Modeling Jeffery S. Schippmann Schippmann, Jeffery S. 197

PART TWO Assessment for Selection, Promotion, and Development 233

So Where Are the Promised, Practical, and Proven Selection Tools for Managerial Selection and Beyond? A Call to Action Judith L. Komaki Komaki, Judith L. 235

9 Assessment for Technical Jobs Wanda J. Campbell Campbell, Wanda J. 247

10 Assessment for Administrative and Professional Jobs Deborah L. Whetzel Whetzel, Deborah L. 279

11 Assessment for Sales Positions Steven H. Brown Brown, Steven H. 323

12 Assessment for Supervisory and Early Leadership Roles Jill M. Strange Strange, Jill M. 365

13 Executive and Managerial Assessment James N. Thomas Thomas, James N. 395

14 The Special Case of Public Sector Police and Fire Selection Candice M. Young Young, Candice M. 437

PART THREE Strategic Assessment Programs 463

15 The Role of Assessment in Succession Management Matthew J. Paese Paese, Matthew J. 465

16 Assessing the Potential of Individuals: The Prediction of Future Behavior Sandra L. Davis Davis, Sandra L. 495

17 Assessment for Organizational Change: Mergers, Restructuring, and Downsizing Kenneth Pearlman Pearlman, Kenneth 533

18 Global Applications of Assessment Nancy T. Tippins Tippins, Nancy T. 577

PART FOUR Advances, Trends, and Issues 607

19 Advances in Technology-Facilitated Assessment Deborah E. Rupp Rupp, Deborah E. 609

20 The Legal Environment for Assessment Kathleen K. Lundquist Lundquist, Kathleen K. 643

21 Validation Strategies Damian J. Stelly Stelly, Damian J. 671

22 Addressing the Flaws in Our Assessment Decisions James L. Outtz Outtz, James L. 711

23 Strategic Evaluation of the Workplace Assessment Program E. Jane Davidson Davidson, E. Jane 729

24 Final Thoughts on the Selection and Assessment Field Paul R. Sackett Sackett, Paul R. 757

Appendix: Example Assessments Designed for Workplace Application Michael R. Kemp Kemp, Michael R. 779

Name Index 797

Subject Index 809

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