Hands-On Guide to AgileOps: A Guide to Implementing Agile, DevOps, and SRE for Cloud Operations

by Navin Sabharwal, Raminder Rathore, Udita Agrawal

Overview

Discover the best practices for transforming cloud and infrastructure operations by using Agile, Scrum, Kanban, Scrumban and Spotify models. This book will help you gain an in-depth understanding of these processes so that you can apply them to your own work.

The book begins by offering an overview of current processes and methods used in IT Operations using ITIL and IT4IT. The Authors provide a background of the Agile, Scrum, Kanban, SaFe, Scrumban, and Spotify models used in software development. You’ll then gain in-depth guidance and best practices to implement Agile in the Operations world. You’ll see how Agile, Site Reliability Engineering and DevOps work in tandem to provide the foundation for modern day infrastructure and cloud operations. The book also offers a comparison of various agile processes and their suitability to the infrastructure and cloud operations world.

After completing this is hands-on guide, you’ll know how to adopt Agile, DevOps and SRE and select the most suitable processes for your organization to achieve higher reliability, agility and lower costs while running cloud and infrastructure operations.

What You Will Learn

• Understand how cloud computing and microservices architecture are changing operations dynamics
• Understand ITIL, IT4IT, and Lean
• Learn how Site Reliability Engineering, Agile and DevOps work in tandem
• Leverage Agile, Scrum, Kanban, Scrumban, and Spotify models to run cloud operations
• Use Site Reliability techniques along with Agile and DevOps
• Study the different agile frameworks (Spotify, SAFe, LeSS, DAD, Nexus), their purpose, benefits and implementation approaches.
• Learn a step-by-step process to identify and implement these frameworks in your organization

Who This Book is For

Infrastructure architects, DevOps architects, Agile practitioners, DevSecOps Experts, Product Managers/Scrum Masters, DevOps Engineers.

Product Details

ISBN-13:	9781484275047
Publisher:	Apress
Publication date:	12/11/2021
Edition description:	1st ed.
Pages:	217
Product dimensions:	7.01(w) x 10.00(h) x (d)

About the Author

Navin Sabhawal, currently is the Chief Architect and Head of Strategy for Autonomics, named ‘DRYiCE’ at HCL Technologies. He is responsible for innovation, presales, and delivery of award-winning autonomics platforms for HCL Technologies.He is an innovator, thought leader, author and a consultant in areas of AI and Machine Learning, Cloud Computing, Big Data Analytics, Software Product Development, Engineering and R&D. He is responsible for IP Development & Service Delivery in the Areas of AI and Machine Learning, Automation products, Cloud Computing, Public Cloud AWS, Microsoft Azure, VMWare Private Cloud, Microsoft Private Cloud, Data Center Automation, Analytics for IT Operations, IT Service Management.

Raminder Rathore , an enthusiastic IT Practitioner with close to about two decades of work experience ranging from research and development to product management, to enabling organizations towards digitalization through agile ways of working. She currently leads the DevOps Centre of Excellence (CoE) at HCL Technologies, Canada.She holds a Master’s degree in Computer Science and is certified in a couple of areas on IBM Rational tools, Microsoft Azure, Scrum and ITIL methodologies. She started her career as a developer and progressed into product lifecycle management and consulting. She has been driving enterprise transformative programs on Automation (CI/CD), Cloud and DevOps for multiple customers. She has strong expertise in analyzing ecosystems, designing transformation roadmaps with milestones, building, and implementing accelerators / tools that drive end to end product traceability with agility and resiliency.

Udita Agrawal , an agile and automation transformation expert with over seventeen years of work experience, working with HCL Technologies. She holds a Master's degree in Business Administration in Information Technology and is also a PMP certified professional. She has wide experience in managing and leading engagements across different domains that includes Java, Data science and Automation. She is a passionate consultant running digital transformation programs for various customers. She also delivers enablement sessions on Agile and DevOps and works closely with product teams to practice agile methods. She also runs workshops on planning and implementing automated pipelines using various tools that includes COTS and open-source tools.

Table of Contents

Chapter 1: Introduction

Chapter Goal: Understanding the agile journey and the need to bridge development and operations area

No of pages 17

Sub -Topics

1. Agile History

2. Evolving software teams

3. Bridging the gap

4. Complementing Agile

5. Agile in InfraOps

6. Agile Manifesto

Chapter 2: Traditional Infrastructure Operations

Chapter Goal: Quick brief on traditional ITSM approach and the need to transition to Agile Operations.

No of pages: 20

Sub - Topics

1. ITSM and its phase

2. Drawbacks

3. Need to change

Chapter 3: Agile and DevOps

Chapter Goal: Introduce core concepts to Agile and DevOps and understand its relevance in the product lifecycle.

No of pages : 13

Sub - Topics:

1. When to adopt Agile

2. Agile principles and values

3. Scaling Agile with DevOps

4. When to adopt DevOps

5. DevOps in product lifecycle

Chapter 4: Factors leading to Agile Operations

Chapter Goal: Get to learn the factors that are motivating organizations to transition their infrastructure operations to agile operations

No of pages: 29

Sub - Topics:

1.Shift towards Agile

2.Benefits with Agility

3.Cloud Computing

4. Microservices

5. Deployment patterns

6. Shift left testing

7. Changes in architecture

Chapter 5: Introduction to Agile Methods

Chapter Goal: Introduce agile methods, roles, ceremonies and best practices

No of pages: 40

Sub - Topics:

1. Scrum

2. Kanban

3. Scrumban

Chapter 6: Introduction to Agile Frameworks

Chapter Goal: Introduce agile frameworks, roles, and study their comparison.

No. of pages : 47

Sub - Topics:

1. Agile ITSM

2. IT4IT

3. Lean IT

4. SAFe

5. Spotify

6. LeSS

7. Nexus

8. DAD

9. Site Reliability Engineering

Chapter 7: Using Agile for Infrastructure Operations

Chapter Goal: With the basic understanding on agile, this chapter focuses on the strategy for adopting agile in infrastructure operations space.

No. of pages : 22

Sub - Topics:

1. Adopting the right agile method

2. Identify the right tools

3. Upskill teams

4. Redefine roles and responsibilities

5. Continuously monitoring team performance

6. Pilot-Expand-Sustain

Chapter 8: Infrastructure as Code

Chapter Goal: Learn how to leverage agile methods while implementing infrastructure as code pipelines and extend its integration with development pipelines.

No. of pages : 21

Sub - Topics:

1. Getting started with Scrum

2. Estimating stories

3. Defining acceptance criteria

4. Integrating IaC with development pipelines

5. IaC Example

Chapter 9: Success Path

Chapter Goal: This chapter shares the journey of an imaginary company on how they transition into agile ops with a well-defined transformation map and milestones.

No. of pages : 7

Sub - Topics:

1. Enterprise Alpha

2. New operating model

3. Outcomes

Chapter 10: Learnings and Way forward

Chapter Goal: As organizations adopt agile, they also need to plan for the trending technologies that will benefit them. This last chapter summarizes the learnings from the earlier chapters and shares upcoming trends and next steps to consider.

No. of pages : 6

Sub - Topics:

1. Our Learnings

2. Emerging Trends

3. Next Steps