Jacky Hood became an engineer when few women entered the profession. She rode a bicycle across North America at the age of 41. Her mother retired at 81; Jacky intends to work even longer. She is a management consultant and teaches classes on career strategy, customer service, corporate governance, and business management. Her clients include Philips Medical, RAE Systems, Ellie Mae, Sun Microsystems, and many other firms. Jacky has held management positions at Hewlett-Packard, SlamDunk Networks, IBM/ROLM, and other companies. She is CEO of FieldDay Solutions and an instructor at Chalk Institute, Foothill College, and UC Santa Cruz Extension. This is Jacky's fourth book.