Among the many recent books about the different communication styles of men and women, this is one of the more concrete. Glass ( Talk to Win ), a speech pathologist in Beverly Hills who has worked with actors (including Dustin Hoffman for his role in Tootsie ), first distills the results of national polls and other studies to quantify gender differences in body language, facial expression, and speech, voice and behavior patterns. She notes that men's gestures are more angular and rigid than women's and that women maintain closer eye contact than men and tend to sit forward rather than lean back. Chapters on improving male-female interaction in the workplace and on social occasions follow, with greatest emphasis given to effective communication in intimate relationships. Glass offers sometimes repetitive advice on changing aspects in one's voice quality, posture and word choice to communicate more effectively. (July)
Glass, author of Say It . . . Right: How To Talk in Any Social or Business Situation , begins with a Sex Talk Quiz that ``originated from various scientific studies which appear in the scientific literature.'' After this vagary, she lists sex-talk differences ``based on all the literature to date.'' Several times she mentions ``a recent study'' or says ``studies show that'' without providing further identification. Most of her book, with the exception of the results of a Gallup poll she commissioned involving 1,013 men and women, seems to be a chatty, upbeat regurgitation of existing information. One is tempted to dismiss such phrases that recommend women ``just watch the news and listen to sports'' to be able to discuss topics that interest men. However, Glass's popularity is undeniable, and her book reads quickly. For public library pop psychology collections.-- Susan Burdick, Lehigh Cty. Community Coll., Schnecksvile, Pa.