Head, Heart and Guts: How the World's Best Companies Develop Complete Leaders / Edition 1by David L. Dotlich, Peter C. Cairo, Stephen Rhinesmith
Pub. Date: 05/19/2006
This book reveals the three most important capabilities leaders must demonstrate today: the ability to set strategy, empathize with others, and take risksall at the same time. In Head, Heart, and Guts, leadership experts David Dotlich, Peter Cairo, and Stephen Rhinesmithwho teach and coach CEOs and executive teams throughout the worldargue… See more details below
This book reveals the three most important capabilities leaders must demonstrate today: the ability to set strategy, empathize with others, and take risksall at the same time. In Head, Heart, and Guts, leadership experts David Dotlich, Peter Cairo, and Stephen Rhinesmithwho teach and coach CEOs and executive teams throughout the worldargue that to be successful in a complex, matrixed, fast-moving world, "whole" leaders must set strategy, develop trusting relationships with others, and consistently do the right thing based on personal values. "Partial" leaders, often the product of traditional executive programs, may be successful in the short run, but their companies lose over time.
Filled with case studies of companies such as Bank of America, Johnson & Johnson, Novartis, and UBS, Head, Heart, and Guts lays out specific steps and actions for leaders who want to grow beyond their "leadership comfort zone" and an action plan for companies that want to move beyond tried-and-true leadership development in order to develop "whole" leaders throughout their leadership pipeline. The authors argue that globalization, complex structures, and constantly changing business models require leaders who can "lead from the front," take a clear position, create meaningful relationships, and "rethink the way we do things" while simultaneously building businesses and delivering results.
Because employees want leaders who are authentic, inspire trust, and set high standards, "whole leaders" must balance people and business needs, motivate people from diverse backgrounds, and create real trust through unyielding integrity and transparently balancing risk and reward. Based on research and coaching with thousands of leaders in Mercer Delta Executive Learning Center programs, the authors argue that traditional leadership development focuses too much on the "head," and it is now critical that leaders use other capabilities to achieve results in an era defined by paradox, ambiguity, and unpredictability. Head, Heart, and Guts is the definitive handbook for individuals and organizations seeking a new model of leadership and a road map to achieve it.
Table of Contents
Part One: The Case for Whole Leadership.
1. Whole Leadership Versus Partial Leadership.
2. Developing Leaders the Systemic, Integrated Way.
Part Two: Head Leadership.
3. Rethinking the Way We Do Things Around Here.
4. Reframing the Boundaries.
5. Getting Things Done.
6. Developing and Articulating a Point of View.
Part Three: Heart Leadership.
7. Balancing People Needs with Business Requirements: Touching All the Bases.
8. Delivering Integrated Solutions Through Trust.
9. Working with and Leading People from Diverse Cultures: Developing True Empathy.
10. Overcoming Personal Derailers in Working with Others.
Part Four: Guts Leadership.
11. Taking Risks with Little or No Data.
12. Balancing Risk and Reward.
13. Acting with Unyielding Integrity.
Part Five: Mature Leadership.
14. Developing Mature Leaders for the Twenty-First Century.
About the Authors.
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Most Helpful Customer Reviews
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In this presentation of the potentially exciting topic of executive leadership, authors David L. Dotlich, Peter C. Cairo and Stephen H. Rhinesmith stress the nuances of theory, perhaps at the expense of showing additional, powerful human examples. Maybe that comes from the authors' perspectives as consultants who often must disassemble a topic to present it in their own way. While the book has a compelling basic theme ¿ developing leaders who become effective by learning to be compassionate and brave, as well as savvy ¿ that insight gets a bit mired in the presentation. The book offers worthwhile guidance, and supplies almost too many clipboard processes and checklists of symptoms, problems and techniques. We find the book's concept contemporary and intriguing. While its procedural guidance may be helpful, its wisdom resides in its discussions of mature leadership.
The authors show how traditional analytical leadership won't make you a successful leader in today's business environment. They demonstrate the difference between a 'head' versus a 'heart' leader, and make a case for the need to balance 'kindness' with 'analysis' while still retaining 'guts', and rethinking the way decisions are made and people are led. They provide clear-cut methods for identifying your default leadership style, then reframing and adjusting it, to provide a more successful balance between intellect, compassion, empathy, toughness, courage, and risk-taking, supported with the financial return to the business. I found it a logical, well supported read, which is funny when you think about the case for infusing compassion and guts into your leadership style. Still, I understood what the authors meant and buy into the need for this leadership style. A good read for leaders looking to expand their own leadership style - or others who want to make a case to leaders who should change their leadership style. Leaders who are already well-rounded would find this a review.