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Dramatic profiles of four organizations--representing manufacturing, media journalism, education, and health care--provide lessons you can practice today, whether downsizing is unfolding now or whether it looms in the future. From interviews with CEOs, managers, and employees, you will understand how individuals at all levels have handled the tension between personal and organizational goals, managed the human struggles, and achieved victories as they cut costs and redeployed resources to face competition or changing market conditions.
You will learn how these companies and individuals coped with downsizing, including:
¸ how "survivors" regained momentum, focus, and job satisfaction after downsizing
¸ what kinds of company-employee interactions allowed trust to be rebuilt
¸ how managers succeeded in balancing the concerns of those who left and those who stayed
¸ ways to be an effective leader in the transitional period
¸ approaches to forge a new employer-employee social contract for the emerging workplace
Healing the Downsized Organization is the recovery book for the downsizing of America.
From the Hardcover edition.
|Ch. 1||The Drama of Downsizing||13|
|Ch. 2||The Survivor's Challenge: Healing the Wounds of a Broken Pact||31|
|Ch. 3||The Manager's Challenge: Restoring Trust||57|
|Ch. 4||The Copperweld Case||100|
|Ch. 5||The Pittsburgh Post-Gazette Case||116|
|Ch. 6||The Onondaga Community College Case||139|
|Ch. 7||The General Electric Appliances Case||161|
|Ch. 8||The Children's Hospital of Pittsburgh Case||178|
|Ch. 9||Attending to Other Side Effects||195|
|Ch. 10||Charting a New Employee/Employer Contract||213|
|Conclusion: What's Your Survivor Profile?||233|
|Appendix||Survivor Profile Quiz||249|