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Health Care Information Systems: A Practical Approach for Health Care Management / Edition 2
     

Health Care Information Systems: A Practical Approach for Health Care Management / Edition 2

3.0 7
by Karen A. Wager, Frances Wickham Lee, John P. Glaser, Wager
 

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ISBN-10: 0470387807

ISBN-13: 9780470387801

Pub. Date: 06/02/2009

Publisher: Wiley

The most widely used textbook on health care information management, Health Care Information Systems provides students and future health care managers with the knowledge and skills needed to understand and manage health information and health information technology in any health care organization.

Significant changes have occurred in recent years in terms

Overview

The most widely used textbook on health care information management, Health Care Information Systems provides students and future health care managers with the knowledge and skills needed to understand and manage health information and health information technology in any health care organization.

Significant changes have occurred in recent years in terms of health care reform, accountable care, and the shift to population health management. To meet the needs of this changing health care environment, the fourth edition will shift the focus on health care information systems primarily from a provider or institutional perspective to one that focuses on how information systems can be useful tools in promoting health, engaging patients, and managing care across the continuum, more from a health system perspective. This is a shift that is echoed in many of the peer reviewer comments.

The book will retain its four part structure, but the focus of each part and the organization of chapters within will change significantly. New chapters on the national health information technology landscape and population health management will be added. The case study chapter that anchors the book will be updated and expanded. Instructor and student resources will be available for download.

Product Details

ISBN-13:
9780470387801
Publisher:
Wiley
Publication date:
06/02/2009
Edition description:
Older Edition
Pages:
544
Product dimensions:
6.90(w) x 9.20(h) x 1.10(d)

Table of Contents

Tables, Figures, and Exhibits.

Foreword.

Acknowledgments.

The Authors.

Preface.

PART 1 HEALTH CARE INFORMATION.

1 INTRODUCTION TO HEALTH CARE INFORMATION.

Learning Objectives.

Types of Health Care Information.

Internal Data and Information: Patient Specific—Clinical.

Internal Data and Information: Patient Specific—Administrative.

Internal Data and Information: Patient Specific—Combining Clinical and Administrative.

Internal Data and Information: Aggregate—Clinical.

Internal Data and Information: Aggregate—Administrative.

Internal Data and Information: Aggregate—Combining Clinical and Administrative.

External Data and Information: Comparative.

External Data and Information: Expert or Knowledge Based.

Summary.

Key Terms.

Learning Activities.

2 HEALTH CARE DATA QUALITY.

Learning Objectives.

Data Versus Information.

Problems with Poor-Quality Data.

Documentation.

Ensuring Data and Information Quality.

Data Definitions.

Testing the Use of IT.

Summary.

Key Terms.

Learning Activities.

3 HEALTH CARE INFORMATION REGULATIONS, LAWS, AND STANDARDS.

Learning Objectives.

Licensure, Certification, and Accreditation.

Legal Aspects of Managing Health Information.

Recent Health Care Privacy Violations.

Summary.

Key Terms.

Learning Activities.

PART 2 HEALTH CARE INFORMATION SYSTEMS.

4 HISTORY AND EVOLUTION OF HEALTH CARE INFORMATION SYSTEMS.

Learning Objectives.

Definition of Terms.

History and Evolution.

Why Health Care Lags in IT.

Summary.

Key Terms.

Learning Activities.

5 CURRENT AND EMERGING USE OF CLINICAL INFORMATION SYSTEMS.

Learning Objectives.

The Electronic Medical Record.

2007 Davies Award Recipients: Ambulatory Care Category.

2007 Davies Award Recipient: Organizational Category.

Other Major HCIS Types.

CPOE Implementation.

Guidelines for Clinical Electronic Mail Communication.

Fitting Applications Together.

Information Exchange Across Boundaries.

Overcoming Barriers to Adoption.

Summary.

Key Terms.

Learning Activities.

6 SYSTEM ACQUISITION.

Learning Objectives.

System Acquisition: A Definition.

Systems Development Life Cycle.

System Acquisition Process.

Project Management Tools.

Sample Contents of a Project Repository.

Things That Can Go Wrong.

Summary.

Key Terms.

Learning Activities.

7 SYSTEM IMPLEMENTATION AND SUPPORT.

Learning Objectives.

System Implementation Process.

Managing the Organizational Aspects.

System Support and Evaluation.

Summary.

Key Terms.

Learning Activities.

PART 3 INFORMATION TECHNOLOGY.

8 TECHNOLOGIES THAT SUPPORT HEALTH CARE INFORMATION SYSTEMS.

Learning Objectives.

System Software.

Data Management and Access.

Relational Data Modeling.

Networks and Data Communications.

Information Processing Distribution Schemes.

The Internet, Intranet, and Extranets.

Clinical and Managerial Decision Support.

Trends in User Interactions with Systems.

Information Systems Architecture.

Choosing the System Architecture.

Summary.

Key Terms.

Learning Activities.

9 HEALTH CARE INFORMATION SYSTEM STANDARDS.

Learning Objectives.

Standards Development Process.

Classification, Vocabulary, and Terminology Standards.

Health Record Content Standards.

Summary.

Key Terms.

Learning Activities.

10 SECURITY OF HEALTH CARE INFORMATION SYSTEMS.

Learning Objectives.

The Health Care Organization’s Security Program.

Threats to Health Care Information.

Overview of HIPAA Security Rule.

Outline of HIPAA Security Rule.

Administrative Safeguards.

Physical Safeguards.

Technical Safeguards.

Password Do's and Don'ts.

Security in a Wireless Environment.

Remote Access Security.

Summary.

Key Terms.

Learning Activities.

PART 4 SENIOR MANAGEMENT IT CHALLENGES.

11 ORGANIZING INFORMATION TECHNOLOGY SERVICES.

Learning Objectives.

Information Technology Functions.

Organizing IT Staff and Services.

In-House Versus Outsourced IT.

Evaluating IT Effectiveness.

Assessing the IT Function.

Managing Core IT Processes.

Summary.

Key Terms.

Learning Activities.

12 IT ALIGNMENT AND STRATEGIC PLANNING.

Learning Objectives.

Overview of Strategy.

Areas Requiring IT Strategy.

IT Strategy Vectors.

The IT Asset and Governing Concepts.

A Normative Approach to IT Strategy.

Sample IT Agenda for a Strategy to Improve Patient Scheduling Service.

Sample IT Agenda for a Strategy to Improve Health Information Access and Self-Service for Patients.

Sample of Recommendations for IT Nursing Documentation Support to Improve Patient Safety.

IT Strategy and Alignment Challenges.

IT as a Competitive Advantage.

How Great Companies Use IT.

Summary.

Key Terms.

Learning Activities.

13 IT GOVERNANCE AND MANAGEMENT.

Learning Objectives.

IT Governance.

The Foundation of IT Governance.

Principles for IT Investments and Management.

Improving Coordination and Working Relationships.

Archetypes of IT Governance Decision Making.

IT Effectiveness.

Principles for High Performance.

IT Budget.

Summary.

Key Terms.

Learning Activities.

14 MANAGEMENT'S ROLE IN MAJOR IT INITIATIVES.

Learning Objectives.

Managing Change Due to IT.

Managing IT Projects.

Understanding IT Initiative Failures.

Critical Success Factors.

IT Project Implementation Checklist.

Summary.

Key Terms.

Learning Activities.

15 ASSESSING AND ACHIEVING VALUE IN HEALTH CARE INFORMATION SYSTEMS.

Learning Objectives.

Definition of IT-Enabled Value.

Four Types of IT Investment.

The IT Project Proposal.

Steps to Improve Value Realization.

Why IT Fails to Deliver Returns.

Analyses of the IT Value Challenge.

Summary.

Key Terms.

Learning Activities.

16 HEALTH IT LEADERSHIP.

Case 1: Board Support for a Capital Project.

Case 2: The Decision to Develop an IT Strategic Plan.

Case 3: Selection of a Patient Safety Strategy.

Case 4: Strategic IS Planning for the Hospital ED.

Case 5: Planning an EMR Implementation.

Case 6: Considerations for Voice over IP Telephony.

Case 7: Implementing a Capacity Management Information System.

Case 8: Implementing a Telemedicine Solution.

Case 9: Replacing a Practice Management System.

Case 10: Conversion to an EMR Messaging System.

Case 11: Concerns and Workarounds with a Clinical Documentation System.

Case 12: Strategies for Implementing CPOE.

Case Study 13: Implementing a Syndromic Surveillance System.

Case Study 14: The Admitting System Crashes.

Case Study 15: Breaching the Security of an Internet Patient Portal.

Case Study 16: Assessing the Value and Impact of CPOE.

Appendixes.

A Overview of the Health Care IT Industry.

B Sample Project Charter.

References.

Index.

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