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From The CriticsReviewer: Marten M. Kernis, PhD (University of Illinois at Chicago)
Description: The book emphasizes the application of state-of-the art organizational theory and research findings to contemporary management issues in health services organizations. With national health care reform imminent, this text, revised last in 1988, is timely, comprehensive, and replete with well-constructed and rational predictions of future management issues and the means by which they might be addressed.
Purpose: The book addresses basic organization theory in a health services setting of rapid change and applies the management functions of planning, organizing, leading, and controlling to the fulfillment of the industry's current and anticipated objectives. These are important matters that are exceptionally well presented and useful.
Audience: The primary audience is composed of graduate students in programs of health services administration and management. Others also will find the text to be of great value, e.g., advanced undergraduates, practicing executives, and students of the health professions. The authors and the contributors are distinguished in their fields and bring a high level of credibility to this volume.
Features: The text is minimally illustrated with clear, pertinent figures in line drawing and chart formats. References are current, numerous, relevant, and of high quality. The book has a pleasant design and numerous excellent features, including a consistency of style among diverse authors, learning objectives for each of the chapters, numerous descriptions of practical situations, presentations of controversial issues, many discussion topics, managerial guidelines, and lists of key concepts.
Assessment: By including numerous enhancements designed to facilitate learning, the authors have provided an upgraded text of very high quality and well worth replacing the previous edition. The book is unconditionally recommended both as a primary or secondary text and as an easily used reference volume. The primary authors and their colleagues have made an important and significant contribution to the literature through this volume.