The Health Care Supervisor on Effective Communication / Edition 1

The Health Care Supervisor on Effective Communication / Edition 1

by C. R. McConnell, David McConnell
     
 

ISBN-10: 0834203650

ISBN-13: 9780834203655

Pub. Date: 05/04/1993

Publisher: Jones & Bartlett Learning, LLC

Communication in the organizational setting for the first-line supervi sor is the focus of this collection of articles from The Health Care S upervisor journal. The book's conclusion is that communication is an a ctive process that doesn't simply happen; that the supervisor needs to intentionally adopt an active communicating posture.

Overview

Communication in the organizational setting for the first-line supervi sor is the focus of this collection of articles from The Health Care S upervisor journal. The book's conclusion is that communication is an a ctive process that doesn't simply happen; that the supervisor needs to intentionally adopt an active communicating posture.

Product Details

ISBN-13:
9780834203655
Publisher:
Jones & Bartlett Learning, LLC
Publication date:
05/04/1993
Edition description:
1E
Pages:
260
Product dimensions:
10.00(w) x 7.00(h) x 0.55(d)

Table of Contents

Contents: THE COMMUNICATION ENVIRONMENT * Organizational Climate in the Health Care Setting * Perceptive Communications * Sexist Language in Health Care Facilities * UPS AND DOWNS IN ORGANIZATIONAL COMMUNICATION * The Supervisor’ s Central Role in Organizational Communication * On the Grapevine * Health Care Supervisors Identify Communication Barriers in Their Supervisor-Subordinate Relationships * Making Upward Communication Work for Your Employees: Channels, Barriers and the Open Door, Part 1 of 3 * The One and the Many: Grievance Procedures and Employee Surveys, Parts 2 and 3 * Overcoming Major Barriers to the True Two-Way Communication with Employees * SELF-HELP FOR THE SUPERVISOR * Improving Communication: The Use of Management Parables * The Supervisor As a Responsible Listener * Not By Words Alone * Interviewing Skills: Selecting the Right Candidate * The Appraisal Interview: Constructive Dialogue in Action * A Giant Step Toward Improved Supervisory Effectiveness * OF PROBLEMS AND GROUPS * Strategies for Resolving Conflict * Advantages and Disadvantages of Committees * How To Generate Power in Meetings * Running Small Meetings: An Overlooked Technique for Making Them Productive and Keeping Them Short * Creating Opportunities for Employee Participation in Problem Solving

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