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From The CriticsReviewer: LouAnn Schraffenberger, MBA, RHIA, CCS, CCS-P(Advocate Health Care)
Description: This is a collection of articles that have previously been published in The Health Care Supervisor, addressing the subject of productivity in health care environments. The articles are organized into four sections: establishing baselines, tackling productivity improvement, involvement for improvement, and other dimensions of productivity improvement.
Purpose: The purpose is to collect in one easy-to-reference book a sizeable number of articles that provide both a theoretical and practical approach to productivity measurement and improvement.
Audience: The primary audience is health care supervisors and administrators. A secondary audience may be health administration undergraduate and graduate students. Other business students interested in health care management may also find this book useful.
Features: The 19 articles were published between 1983 and 1992 in the journal The Health Care Supervisor. The authors are management consultants, health care executives, professors, and health care planners. The articles are easy to read and well-illustrated and referenced.
Assessment: The subject of productivity is always of interest to health care supervisors and managers. This book provides that audience with one easy-to-read reference book. All aspects of productivity measurement and improvement are included in the articles, starting with what to improve and how to measure it, moving on to the importance of involving all employees in the process, and concluding with other considerations for the productivity-minded manager.