Heart & Soul: Five American Companies That Are Making the World A Better Place [NOOK Book]

Overview


In Heart & Soul, Shook takes readers on heartwarming journeys through some of America’s most successful companies:

•Mary Kay (Dallas), whose primary focus has always been to be a vehicle for women’s success and independence in a world that often supports neither; the company now has more than 2 million women working toward their dreams in 37 countries.
•DaVita (Los Angeles/Denver), America’s largest ...
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Heart & Soul: Five American Companies That Are Making the World A Better Place

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Overview


In Heart & Soul, Shook takes readers on heartwarming journeys through some of America’s most successful companies:

•Mary Kay (Dallas), whose primary focus has always been to be a vehicle for women’s success and independence in a world that often supports neither; the company now has more than 2 million women working toward their dreams in 37 countries.
•DaVita (Los Angeles/Denver), America’s largest dialysis company, which transformed its culture from a financially oriented bureaucracy to a company focused on excellent customer service and improving and extending the lives of millions of patients.
•InReturn (Cincinnati), a company that intentionally employs those with brain injury and other neurological challenges.
•World Wide Technology (St.Louis), the largest African-American–owned business in the nation, which thrives on biblical principles of fairness and caring.
•Starkey Laboratories (St.Paul/Minneapolis), whose employees travel to remote places to provide more than 50,000 hearing aids to the poor.

To the employees of these companies, success is measured by the good they accomplish in the world. However, profiting and caring aren’t mutually exclusive—these companies demonstrate how any company of any size can do both.
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Editorial Reviews

From the Publisher

"Robert Shook's profound insight in Heart & Soul is the holy grail for companies for the 21st century."
—Isadore Sharp, Chairman & CEO of Four Seasons Hotels and Resorts

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Product Details

  • ISBN-13: 9781935618522
  • Publisher: BenBella Books, Inc.
  • Publication date: 9/7/2010
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 400
  • File size: 2 MB

Meet the Author


Robert L. Shook has been working full-time as an author since 1978. He has more than 50 published books to his credit, including four New York Times bestsellers. He is co-founder and past chairman of the board of Shook Associates Corporation, American Executive Corporation and American Executive Life Insurance Company. He has appeared on more than 600 radio and TV shows and outlets, including CNN and the "Today" show.
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Table of Contents

Introduction 1

Mary Kay's Way (Mary Kay, Inc.) 5

So the World May Hear (Starkey Laboratories) 59

Brotherly Love (Resource One, InRETURN) 119

One for All and All for One (DaVita, Inc.) 155

Doing Business by the Good Book (World Wide Technology, Inc.) 223

Afterword 289

Endnotes 293

Index 307

About the Author 315

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Sort by: Showing all of 3 Customer Reviews
  • Posted December 3, 2010

    Successful Companies That Care

    "Heart and Soul" was a very enjoyable book. It detailed successful companies that helped their own communities and people throughout the world. In this time of business greed, it is nice to find companies and entrepreneurs that pride themselves on being good citizens.

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  • Posted September 21, 2010

    Inspirational and Informative book--I loved every page--5 stars

    I love this book! Robert L. Shook's collection of five American companies that are doing good things is a truly wonderful book. Not only does it teach businesspeople such as I many valuable lessons that I could start applying immediately to my work, it's a very well-written book and so enjoyable to read. I read it in two days. I would have finished sooner but I kept writing notes to myself. I highly recommend this book to all. Lois Becker, business woman

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  • Posted September 21, 2010

    Doing Good Is Good Business

    Makes the case that corporations can have a heart and soul. Best-selling business author Robert L. Shook demonstrates this in his new book, Heart & Soul. Each of Shook's five stories is well written and presents an informative and inspirational blueprint to an oft neglected part of true business success. This book should be read anyone contemplating a career in the marketplace because it will convince them that doing the right thing for customers and employees is the way to win their loyalty. In the end the business will be even more successful. What a wonderful message for an age where the mantra, 'Greed is Good' has captured the passions of so many.

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