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This book examines a wide range of practical methods for increasing employee involvement and brings together the best of each approach into a comprehensive model for implementing participative management at all levels in organizations. Drawing from his twenty-five years of research and practical experience, Lawler provides case examples of employee involvement programs at such companies as Procter and Gamble, Honeywell, General Motors, IBM, and Ford."A balanced, temperate account of the merits and problems of participation in organizations."—National Productivity Review
Part One: The Promise of Participative Management.
1. Changing Approaches to Management.
2. Why Participative Approaches Meet Today's Needs.
3. Participation and Organizational Effectiveness.
Part Two: Participative Programs: What Works and Does Not Work.
4. Quality Circles.
5. Employee Survey Feedback.
6. Job Enrichment.
7. Work Teams.
8. Union-Management Quality-of-Work-Life Programs.
10. New-Design Plants.
Part Three: High-Involvement Management: Creating an Effective Approach to Participation.
11. How High-Involvement Management Works.
12. Managing the Change to a High-Involvement Organization.