About the authors
CHRISTINE W. LETTS is currently affiliated with the Kennedy Schoolof Government, Harvard University.
WILLIAM P. RYAN
"All those who understand the importance of nonprofit organizationsto the nation must read this book. Letts, Ryan, and Grossman shownot only how we have underinvested in the very organizations which,together with governmental systems, we rely upon to maintain ahealthy civic life. They also show, in this book rich withexamples, what can and must be done to strengthen the nonprofitsector." Lisbeth B. Schorr, Author, Common Purpose: StrengtheningFamilies and Neighborhoods to Rebuild America
"Innovative Nonprofit Management is a tremendous achievement. Everynonprofit leader knows that excellence depends on deliveringquality services, yet few realize that building organizationalcapacity is the key to consistent success. The entire nonprofitsector owes Letts, Ryan, and Grossman a heartfelt thank you fortheir careful thinking and clear analysis." Paul S. Grogan,President and CEO, Local Initiatives Support Corporation
"If the essence of this book is widely adopted, it will have aprofound impact, not only on the nonprofit sector, but on theprocess of social change in America." -John Marks, President,Search for Common Ground
"This book is at the top of my reading wish list for nonprofittrustees and managers. Letts, Ryan, and Grossman have written themost important book yet on creating a culture of performance."William M. Dietel, Chairman, National Center for NonprofitBoards
"Innovative Nonprofit Management is required reading for socialsector leaders and students of comparative management. Thiswell-written volume presents a rigorous summary of criticalmanagement practices, illuminated by action-oriented insights fromleading businesses and nonprofits-all aimed at achieving uncommonperformance." Richard E. Cavanaugh, President and Chief ExecutiveOfficer, The Conference Board
"If more funders, executive directors, and board members embracedthe tenets of this book then we just might encounter a revolutionamong nonprofit organizations and the millions of institutions andindividuals they affect." Carolyn Bess, Executive Director,Outdoor Explorations, Inc.