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High Performance Operations: Leverage Compliance to Lower Costs, Increase Profits, and Gain Competitive Advantage
     

High Performance Operations: Leverage Compliance to Lower Costs, Increase Profits, and Gain Competitive Advantage

by Hillel Glazer
 

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Companies in highly regulated industries face unique challenges in optimizing business performance and profitability while maintaining strong governance and regulatory adherence. In this start-to-finish guidebook, leading business performance consultant Hillel Glazer shows how to achieve these goals through the successful integration of lean and systems thinking.

Overview

Companies in highly regulated industries face unique challenges in optimizing business performance and profitability while maintaining strong governance and regulatory adherence. In this start-to-finish guidebook, leading business performance consultant Hillel Glazer shows how to achieve these goals through the successful integration of lean and systems thinking. Written for operations managers, process professionals, and lean systems managers, Glazer shows how to systematically incorporate compliance into planning for overall performance, value, and profitability, rather than viewing compliance as an end in itself. High Performance Operations will help operations professionals and managers:

  • Clarify the competing interests that challenge them, and implement pre-conditions for success.
  • Learn how a systems-thinking approach can promote achieve operational excellence.
  • Uncover the "secret sauce" that enables great organizations to scale their successes, eliminate single points of failure, and get more of "what went right".
  • Define what value and operational excellence look like in their organizations, and all the costs of achieving them.
  • Create solutions, establish proof-of-performance, justify investments, measure performance, and implement continuous improvement.
  • Translate solutions into working policies, patterns, processes, and procedures.

Product Details

ISBN-13:
9780132779913
Publisher:
Pearson Education
Publication date:
09/27/2011
Series:
FT Press Operations Management
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
240
File size:
491 KB

Meet the Author

Hillel Glazer is Founder, Principal, and CEO of Entinex, a consulting firm that focuses on helping companies achieve world-class levels of operational excellence. Also an SEI Visiting Scientist at Carnegie Mellon University, he is one of the few CMMI High Maturity Lead Appraisers and CMMI Instructors working with agile teams to successfully harmonize lean-thinking and systems-thinking within highly-regulated companies. His contributions have appeared in many publications, including the recent Addison-Wesley books, CMMI for Services, Second Edition; CMMI for Development, Third Edition; and Integrating CMMI and Agile Development.

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