Hiring and Keeping the Best People / Edition 1

Hiring and Keeping the Best People / Edition 1

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by Harvard Business School Press
     
 

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ISBN-10: 157851875X

ISBN-13: 9781578518753

Pub. Date: 01/28/2003

Publisher: Harvard Business Review Press

Harvard Business Essentials are comprehensive, solution-oriented paperbacks for business readers of all levels of experience. In today's ever-changing business environment, hiring an all-star work force and keeping it in place is a challenge for any organization. With an overview on topics such as recruiting the right people, cultivating the right culture, avoiding

Overview

Harvard Business Essentials are comprehensive, solution-oriented paperbacks for business readers of all levels of experience. In today's ever-changing business environment, hiring an all-star work force and keeping it in place is a challenge for any organization. With an overview on topics such as recruiting the right people, cultivating the right culture, avoiding employee burnout, and calculating employee turnover, Hiring and Keeping the Best People offers managers a clear understanding of how to hire more effectively and increase retention. Packed with hands-on tips and tools, this helpful guide provides actionable and practical advice for managers and human resources professionals alike.

Product Details

ISBN-13:
9781578518753
Publisher:
Harvard Business Review Press
Publication date:
01/28/2003
Series:
Harvard Business Essentials
Pages:
208
Sales rank:
1,156,958
Product dimensions:
6.10(w) x 9.20(h) x 0.60(d)

Table of Contents

Introductionxi
1The Hiring Process: Attracting the Best People1
Defining Job Requirements2
Recruiting Promising Candidates7
Interviewing10
Evaluating the Candidates21
Making the Decision and Offer25
Don't Forget Process Improvement28
Summing Up29
2Beyond the Hiring Basics: Details You Need to Know31
Online Recruiting32
When to Use a Professional Recruiter38
Case Interviewing40
Hiring Based on Embedded Personal Interests42
Hiring for Microculture49
Psychological Testing52
Summing Up55
3Keeping the Best: Essential Retention Strategies57
Why Retention Matters60
Why Retention Is So Challenging66
The Special Challenges of a Diverse Work Force69
Why People Stay75
Why People Leave77
Two Retention Champions79
Managing for Retention: An Overview81
Summing Up85
4Market-Wise Retention: Competing in the War for Talent87
Not All Employees Have Equal Value88
Market-Based Retention Strategies92
Summing Up99
5Developing the Talent You Have: Strategies for Training and Development101
The Development Dilemma103
Skill Training104
Career Development108
Handling C Performers112
Summing Up114
6Workplace Factors That Affect Hiring and Retention: Focusing on Culture115
Consider Your Culture116
Employee Burnout119
Work-Life Balance123
Summing Up133
7When All Else Fails: Keeping Talented Employees, Even After They Leave135
Keeping Valued People in Your Orbit136
Hiring Former Employees139
Exit Interviews141
Summing Up142
Appendix ASample Job Description143
Appendix BTargeted Interview Questions145
Appendix CLegal Landmines in Hiring151
Notes155
Glossary159
For Further Reading161
Index165
About the Subject Adviser169
About the Writer170

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Hiring and Keeping the Best People 4 out of 5 based on 0 ratings. 1 reviews.
Guest More than 1 year ago
This book, part of the Harvard Business Essentials series, packs a huge amount of valuable information about hiring and retaining a great workforce into 200-odd pages. If more companies followed its five-step hiring process, not only would talented employees face greater competition for their services, companies would get better staffers and the fit of workers to their jobs would improve. The book demonstrates an awareness of the realities of diversity in the modern workplace and the expectations employees have about work-life balance. The writing is clear and concise, and avoids jargon. We recommend this handy guide to anyone involved in the hiring and retention process.