Hiring the Best Person for Every Job, Facilitator's Guide Package

Overview

What's the latest word on hiring? Resumes are far less important than you thought they were-and you can learn more from "body language" than you ever thought possible.
Many managers lack the skills, information, and training they need to interview prospective employees effectively. Hiring the Best Person for Every Job is a comprehensive guide designed to help you train managers who are charged with the task of interviewing and hiring new employees. This comprehensive resource ...
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Overview

What's the latest word on hiring? Resumes are far less important than you thought they were-and you can learn more from "body language" than you ever thought possible.
Many managers lack the skills, information, and training they need to interview prospective employees effectively. Hiring the Best Person for Every Job is a comprehensive guide designed to help you train managers who are charged with the task of interviewing and hiring new employees. This comprehensive resource will show managers-no matter how inexperienced they may be in the interview process-how to turn a personal interview into an accurate predictor of future job performance. Step-by-step the guide shows how to thoroughly prepare for an interview and
  • Analyze the basic responsibilities of the position.
  • Determine the manager's performance expectations regarding the pre-determined responsibilities.
  • Pinpoint the skills, knowledge, experience, attributes, and competencies needed to meet those performance expectations.
  • Generate appropriate questions which, when answered, will provide solid evidence of a candidate's qualification.
  • Design and use a structured format-the Master Match Matixa-that will support an effective interview evaluation process.
Author DeAnne Rosenberg highlights each of the book's techniques with several examples that include typical conversational exchanges and she features explanations of how and when a particular technique should be used. Hiring the Best for Every Job also contains illustrative examples of actual interviewing dialogue, some with commentary on the interviewer's errors and the candidate's body language. Hiring the Best Person for Every Job offers you a logical, intelligent, repeatable, and easy-to-use strategy that guarantees impeccable results time after time.
You can purchase Hiring the Best Person for Every Job as a complete training package that includes the Facilitator's Guide, a companion Participant Workbook, and a CD-ROM that offers the user 1, 500 interview questions organized by competency. The Master Matrixa a performance expectations worksheet, a job description form, and an audio clip of the author's expert advice on interviewing and using the Master Match Matrixa.
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Product Details

  • ISBN-13: 9780787958961
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 3/6/2002
  • Edition description: BK&CD-ROM
  • Edition number: 1
  • Pages: 176
  • Product dimensions: 8.60 (w) x 11.00 (h) x 1.00 (d)

Table of Contents

Introduction.

Components of the Training Package.

Workshop Learning Objectives.

In the Wo ds of a Master Trainer.....

Workshop Formats.

Using the Facilitator ’s Guide.

Preparation.

Using the Participant Workbook.

Introducing the Workshop.

Interviewing by Objectives and Using the Master Match Matrix(r).

Victimization of the Untrained Interviewer.

The Four Criteria T aditionally Used for Selection.

Differences Between Behavioral and Puzzle Questions.

The Fifth Criterion:Selection by Objectives.

Designing and Using the Master Match Matrix(r).

Note Taking During the Interview.

Benefits of Using the Master Match Matrix(r).

Pre-Planning the Interview (Two-Day Format Only).

Know Your Biases.

Know Your Company.

Know the Purpose and Pitfalls of the Interview Process.

Know What the Candidate Might Want to Know.

Tools for Interviewing.

Time Frame.

Structured Format.

Structuring Statement.

Operant Conditioning.

Questioning Strategies.

Body Language Cues.

Using Silence.

Listening Skills.

Opening and Closing the Interview.

Advanced Questioning Challenges (Two-Day Format Only).

Getting the Shy Candidate to Speak.

Making Questions More Productive.

Making the Interview More Conversational.

Dumb Questions.

Responding to Evasion Tactics.

Advanced Interviewing Strategies (Two-Day Format Only).

Resume Analysis.

Record Keeping and Related Paperwork.

Rapid Screening Technique.

Round Robin and Team Interview.

Interviewing by Telephone.

Hiring Professionals.

Video Feedback Procedure (Two-Day Format Only/First Day).

For the First Day Viewing.

Participant Preparation for Role-Play Activity.

Legal Restrictions andRelated Issues.

Questions One Can and Cannot Ask During an Interview.

Checking and Giving References and Employer Liability.

Procedure for Live Role-Play Activity.

One-Day Format.

Two-Day Format.

Video Feedback Procedure (Two-Day Format Only/Second Day).

For the Second Day Viewing.

People Reading:Interviewing for Personality Fit.

Background of People Reading.

Identifying Candidates ’Primary Motivation.

Note Taking.

Wrap-Up.

References.

Candidate Character Role-Play Cards.

Transparency Masters.

About the Author.

How to Use the CD-ROM.

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