Honoring the Trust: Quality and Cost Containment in Higher Education / Edition 1

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William Massy’s long-awaited analysis of higher educationbears out his reputation as an international expert in the field.In his own words, “This book is no jeremiad. Instead ofsimply listing higher education’s flaws, it presents apractical program for improvement – what faculty,institutional leaders, trustees, and oversight bodies can do now toimprove the quality of education without spending more orabandoning other priorities. The diagnosis could have been writtenfive or ten years ago, but it took until now to identify and tryout the interventions.”

Honoring the Trust achieves three major goals: 1) todescribe and document the problems facing today’s collegesand universities, 2) to offer a vision of what the solutions tothese problems will look like, and 3) to provide practical guidancefor those who would be change agents or drivers or change.

Readers ranging from seasonal academic leaders and practitionersto concerned citizens outside of the academy will understand andlearn from the information and ideas that Massy presents inreadable, engaging prose.

Contents include:

  • The erosion of trust
  • Universities as economic enterprises
  • Subsides and contribution margins
  • Research, teaching, and the quality of education
  • Technology’s misunderstood potential
  • Education quality processes
  • Core quality principles
  • Education quality oversight
  • Balancing cost and quality
  • Performance-based resource allocation
  • The action agenda
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Product Details

  • ISBN-13: 9781882982561
  • Publisher: Wiley
  • Publication date: 1/28/1999
  • Series: JB - Anker Series, #31
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 376
  • Product dimensions: 6.20 (w) x 9.10 (h) x 1.30 (d)

Meet the Author

William F. Massy is President of the Jackson Hole Higher Education group, Inc., and Professor Emeritus at Stanford University. He earned tenure at Stanford’s Graduate School of Business and later entered university administration as Vice Provost and Dean of Research. He served as Director of the Program in Higher Education at Stanford's School of Education. As Stanford’s Vice president for Business and Finance he pioneered financial management and planning tools that have become standards in the field.

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Table of Contents

About the Author.


Part One: The Case for Change.

1 The Erosion of Trust.

2 Universities as Economic Enterprises.

3 Subsidies and Contribution Margins.

4 Research, Teaching, and the Quality of Education.

5 Technology’s Misunderstood Potential.

Part Two: Improving Practice.

6 Education Quality Processes.

7 Core Quality Principles.

8 Education Quality Oversight.

9 Balancing Cost and Quality.

10 Performance-Based Resource Allocation.

11 Higher Education’s Action Agenda.



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