Honoring the Trust: Quality and Cost Containment in Higher Education / Edition 1

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Overview

"This a book I’ve anticipated for years. Bill Massy’s research provides a roadmap that will have a profound influence on higher education."
—Dean Hubbard, President, Northwest Missouri State University

"This book is a ‘must read’ for those concerned about constraining the ever rising costs of higher education while sustaining the quality of our universities."
—James Duderstadt, former President, University of Michigan

"Massy's suggestions regarding academic quality management are elegant and effective. He offers us a conceptual framework that allows us to give quality assurance the priority it deserves in our universities."
—Frans van Vught, Rector Magnificus, University of Twente, Netherlands

"Bill massy has implemented quality principles internationally. He truly understands how quality processes lead to quality results. I have used Bill’s work to improve our practices at WASC."
—Ralph Wolff, Director, Senior College Commission of the Western Association of Schools and Colleges

"Bill massy has long international experience with the important but extremely difficult challenge of reconciling academic freedom with the need, for those who pay for higher education, to know about the quality of what is provided. He has both designed and implemented novel systems and is exceptionally well positioned to write on this topic."
—Lord Oxburgh, former rector of Imperial College, London

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Product Details

  • ISBN-13: 9781882982561
  • Publisher: Wiley
  • Publication date: 1/28/1999
  • Series: JB - Anker Series , #31
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 376
  • Product dimensions: 6.20 (w) x 9.10 (h) x 1.30 (d)

Meet the Author

William F. Massy is President of the Jackson Hole Higher Education group, Inc., and Professor Emeritus at Stanford University. He earned tenure at Stanford’s Graduate School of Business and later entered university administration as Vice Provost and Dean of Research. He served as Director of the Program in Higher Education at Stanford's School of Education. As Stanford’s Vice president for Business and Finance he pioneered financial management and planning tools that have become standards in the field.

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Table of Contents

About the Author.

Preface.

Part One: The Case for Change.

1 The Erosion of Trust.

2 Universities as Economic Enterprises.

3 Subsidies and Contribution Margins.

4 Research, Teaching, and the Quality of Education.

5 Technology’s Misunderstood Potential.

Part Two: Improving Practice.

6 Education Quality Processes.

7 Core Quality Principles.

8 Education Quality Oversight.

9 Balancing Cost and Quality.

10 Performance-Based Resource Allocation.

11 Higher Education’s Action Agenda.

Bibliography.

Index.

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