Hospitality Law: Managing Legal Issues in the Hospitality Industry Second Edition / Edition 2

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Overview

Reliable advice to help hospitality managers prevent legal problems and avoid litigation.

Is an unhappy restaurant guest legally entitled to a refund for food she ate? Is a hotel required to replace money that a guest claims was taken from his room? Can a hospital food and beverage director legally accept a holiday gift from a vendor without threatening her employment status?

Hospitality Law, Second Edition provides readers with answers to these questions and more. Packed with interactive exercises as well as up-to-date legal information specific to the hospitality industry, Hospitality Law benefits students by emphasizing preventive legal management and effective decision-making.

This Second Edition gives students and managers background on safety and security requirements, disputes with customers, hiring and firing employees, liabilities associated with serving alcohol, and much more, including:

  • New coverage of legal issues in travel and tourism, including those associated with transportation, travel agents, tour operators, gaming, mixed-use, and timeshare properties
  • Newly added real-world legal case summaries that illustrate the practical application of hospitality laws in actual hospitality operations. Each case summary features a "Message to Management" that gives the reader a clear explanation of the impact of the decision on best practices, as well as preventative measures managers can take to limit exposure
  • New coverage of legal issues related to amusement parks and the Internet booking phenomenon
  • New "International Snapshots" offering insights from practicing attorneys andother professionals regarding differences between U.S. and international laws related to hospitality
  • Updated Web exercises and guidance for researching on the Internet

Encouraging readers to think critically about legal concepts related to hospitality, Hospitality Law, Second Edition is an indispensable part of every hospitality manager's education.

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Product Details

  • ISBN-13: 9780471464259
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 2/11/2005
  • Edition description: Older Edition
  • Edition number: 2
  • Pages: 448
  • Product dimensions: 8.70 (w) x 11.20 (h) x 1.20 (d)

Meet the Author

STEPHEN BARTH is an attorney and Professor of Hospitality Law and Leadership at the Conrad N. Hilton College of Hotel and Restaurant Management at the University of Houston, Texas. He is also the founder of HospitalityLawyer.com.
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Table of Contents

Ch. 1 Prevention philosophy 1
Ch. 2 Hospitality contracts 19
Ch. 3 Hospitality operating structures 57
Ch. 4 Legally managing property 85
Ch. 5 Regulatory and administrative concerns in the hospitality industry 115
Ch. 6 Managing insurance 147
Ch. 7 Legally selecting employees 164
Ch. 8 Legally managing employees 197
Ch. 9 Your responsibilities as a hospitality operator 240
Ch. 10 Your responsibilities as a hospitality operator to guests 261
Ch. 11 Your responsibilities for guests' property 285
Ch. 12 Your responsibilities when serving food and beverages 303
Ch. 13 Legal responsibilities in travel and tourism 329
Ch. 14 Safety and security issues 377
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