Hospitality Today (AHLEI) / Edition 7

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Overview

New hospitality management students and employees new to the hospitality industry will benefit from this thorough introduction to the field of hospitality.

Hospitality Today, a best-selling textbook, rich with full-color photos and illustrations, provides students with a comprehensive introduction to the many entities that make up the hospitality industry, such as hotels, restaurants, clubs, cruise lines, and casino hotels. They will learn about hospitality careers, the importance of service, and how hotels and restaurants are organized, as well as an overview of today’s hot issues, including ethical challenges and management concerns. Numerous examples, exhibits, and statistics give students an up-to-date look at the dynamic hospitality field.

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Editorial Reviews

Booknews
This extensively revised edition (no date available for 1st ed.) covers broad aspects of hospitality as a career, examines specific industries, including travel and tourism, food service, hotels, club organizations, and the meeting industry, and contains chapters on management and leadership, including human resources, marketing and selling, marketing communications, management companies, franchising and management ethics. Published by Educational Institute of the American Hotel & Motel Assn., 1407 South Harrison Road, PO Box 1240, East Lansing, MI 48826. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780133097160
  • Publisher: Educational Institute
  • Publication date: 6/13/2012
  • Edition description: New Edition
  • Edition number: 7
  • Pages: 556
  • Sales rank: 268,545
  • Product dimensions: 7.20 (w) x 9.20 (h) x 1.30 (d)

Table of Contents

Service Makes The Difference

The Travel and Tourism Industry

Exploring Hospitality Careers

Understanding the Restaurant Industry

Restaurant Organization and Management

Understanding the World of Hotels

Hotel Organization and Management

Club Management

An Introduction to the Meetings Industry

Floating Resorts: The Cruise Line Business

Gaming and Casino Hotels

Managing and Leading Hospitality Enterprises

Managing Human Resources

Marketing Hospitality

How Management Companies Manage Hotels

Franchising is Big Business

Ethics in Hospitality Management

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