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Most major law firms have adopted a policy of billing their clients on an hourly basis and rewarding partners and associates according to the number of hours they can generate. This encourages law firms to act in the most inefficient way possible, which translates into higher incomes for the lawyers and stratospheric rates for the clients.
To break this cycle of inefficiency and inflation, clients must take a stand. The first step is for clients to directly attack the cause of inefficiency and overbilling by encouraging law firms to abandon the gross billable hours philosophy.