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How the Way We Talk Can Change the Way We Work: Seven Languages for Transformation / Edition 1
     

How the Way We Talk Can Change the Way We Work: Seven Languages for Transformation / Edition 1

by Robert Kegan, Lisa Laskow Lahey
 

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ISBN-10: 0787955353

ISBN-13: 9780787955359

Pub. Date: 11/30/2000

Publisher: Wiley

Why is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about? Even when we are able to make important changes-in our own lives or the groups we lead at work-why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?

In

Overview

Why is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about? Even when we are able to make important changes-in our own lives or the groups we lead at work-why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?

In this intensely practical book, Harvard psychologists Robert Kegan and Lisa Laskow Lahey take us on a carefully guided journey designed to help us answer these very questions. And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intend and what we are able to accomplish. How the Way We Talk Can Change the Way We Work provides you with the tools to create a powerful new build-it-yourself mental technology.

Product Details

ISBN-13:
9780787955359
Publisher:
Wiley
Publication date:
11/30/2000
Edition description:
1 ED
Pages:
256
Product dimensions:
6.36(w) x 9.24(h) x 1.02(d)

Table of Contents

What Do You Really Want . . . and What Will You Do to Keep From Getting It?
THE INTERNAL LANGUAGES: BUILDING THE NEW MACHINE.
From the Language of Complaint to the Language of Commitment.
From the Language of Blame to the Language of Personal Responsibility.
From the Language of New Year's Resolutions to the Language of Competing Commitments: Diagnosing the Immunity to Change.
From the Language of Big Assumptions That Hold Us to the Language of Assumptions We Hold: Disturbing the Immunity to Change.
THE SOCIAL LANGUAGES: MAINTAINING AND UPGRADING THE MACHINE.
From the Language of Prizes and Praising to the Language of Ongoing Regard.
From the Language of Rules and Policies to the Language of Public Agreement.
From the Language of Constructive Criticism to the Language of Deconstructive Criticism.
CARRYING ON THE WORK.
Running the Internal Languages.
Running the Social Languages.
Epilogue: Toward the Transformation Highway: TranscAnding the Limits of the Information Age.
The Authors.
Index.

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