How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills

Overview

This ninth edition of How to be an Even Better Manager covers over 60 essential topics across the three key areas in which any manager needs to be competent: managing people; managing activities and processes; and managing and developing yourself.

Thoroughly revised and updated, with ten new chapters providing timely advice on topics such as coaching, developing emotional intelligence, innovating and effectively using financial ratios and balance sheets, this is an invaluable ...

See more details below
Other sellers (Paperback)
  • All (8) from $14.79   
  • New (8) from $14.79   
How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills

Available on NOOK devices and apps  
  • NOOK Devices
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK Study

Want a NOOK? Explore Now

NOOK Book (eBook)
$19.96
BN.com price
(Save 20%)$24.95 List Price

Overview

This ninth edition of How to be an Even Better Manager covers over 60 essential topics across the three key areas in which any manager needs to be competent: managing people; managing activities and processes; and managing and developing yourself.

Thoroughly revised and updated, with ten new chapters providing timely advice on topics such as coaching, developing emotional intelligence, innovating and effectively using financial ratios and balance sheets, this is an invaluable handbook for current and aspiring managers. How to be an Even Better Manager provides sound guidelines that will help managers to develop a broad base of managerial skills and knowledge.

Even the most experienced manager needs to keep abreast of new developments and brush up on essential competencies, so this new edition will continue to be a valuable reference.

Read More Show Less

Editorial Reviews

Business Executive
Praise for the previous editions:

"A practical and straightforward guide to successful management, written with the benefit of over 30 years' experience."

Read More Show Less

Product Details

  • ISBN-13: 9780749471545
  • Publisher: Kogan Page, Ltd
  • Publication date: 4/28/2014
  • Edition description: Ninth Edition
  • Edition number: 9
  • Pages: 384
  • Product dimensions: 5.30 (w) x 8.40 (h) x 0.80 (d)

Meet the Author

Michael Armstrong is Joint Managing Partner of E-reward and an independent management consultant. His books have sold over 500,000 copies worldwide and are translated into over 20 languages. Among them are Armstrong's Handbook of Human Resource Management, Armstrong's Handbook of Performance Management, Armstrong's Handbook of Management and Leadership and Strategic Human Resource Management (Kogan Page).

Read More Show Less

Table of Contents

Foreword to the ninth edition
Preface

Introduction
01 How to be a better manager

General management
02 How to achieve continuous improvement
03 How to improve organizational capability
04 How to manage corporate culture
05 How to benchmark
06 How to delight customers

Business and financial management
07 How to be businesslike
08 How to make a business case
09 How to prepare a business plan
10 How to conduct business model innovation
11 How to budget
12 How to cut costs
13 How to read a balance sheet
14 How to use financial ratios

Managing people
15 How to develop people
16 How to coach
17 How to handle people problems
18 How to be a better leader
19 How to herd cats
20 How to motivate people
21 How to persuade
22 How to empower
23 How to enhance engagement
24 How to run a meeting
25 How to be an effective member of a meeting

Management skills
26 How to communicate
27 How to control
28 How to coordinate
29 How to delegate
30 How to make things happen
31 How to manage your boss
32 How to manage change
33 How to manage conflict
34 How to manage a crisis
35 How to manage performance
36 How to set objectives
37 How to manage projects
38 How to manage risk
39 How to manage stress
40 How to manage time
41 How to negotiate
42 How to organize
43 How to plan and prioritize
44 How to deal with office politics

Personal skills
45 How to assess your own performance
46 How to get on
47 How to develop your emotional intelligence
48 How to be confident
49 How to be assertive
50 How to be decisive
51 How to solve problems
52 How to be both efficient and effective
53 How to be creative
54 How to innovate
55 How to interview
56 How to be interviewed
57 How to listen
58 How to make effective presentations
59 How to write reports
60 How to network
61 How to be strategic
62 How to think clearly
63 How to troubleshoot
64 How to recover from setbacks
65 How things go wrong and how to put them right

Index

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Posted October 31, 2008

    more from this reviewer

    HOW TO MANAGE...OR NOT TO MANAGE?

    THAT IS THE QUESTION- AND THIS IS THE BEST ANSWER TO MANAGING MANAGEMENT!<BR/><BR/><BR/>Michael Armstrong¿s book has been a phenomenal success since it first appeared in 1983 as `How to be a Better Manager¿. Yep, it has grown from strength to strength with each edition selling very well with a tally of over 120,000 copies sold so far. And its success is well-deserved. <BR/><BR/>It is the book I do see at railway station bookstalls for the traveller who doesn¿t want something too intellectually heavy for his business journey, but wants to be well briefed before his next hairy meeting in a relaxed sort of way on the journey to the appointment.<BR/><BR/>It is four years since the sixth edition came out, and Michael Armstrong has updated this impressive work in some detail. His fifty key aspects of management have undergone extensive and necessary revision. <BR/><BR/>Armstrong has included eight new chapters dealing with how to achieve continuous improvement (so important for the zealous regulator of today), how to delight (make sure you control the jokes), how to manage risk (very important for solicitors), how to prepare customers and make a business case (the life-blood of the advocate), how to create a business plan (most important for barristers), and how to recover from setbacks (extremely important for advocates!)<BR/><BR/>Lawyers are managers and small businesses, and must have the skills outlined by Armstrong to be a success when they go up one notch to run (in other words, to manage) a case in court¿. and succeed. The demands made on us in today¿s uncertain, demanding and turbulent world are on the increase. We are all in need of professional development at all times to keep abreast of new reforms which we need to brush up on and be current, and this book gives us the tips on practical management which will be of special interest to employment lawyers.<BR/><BR/>There is a great deal of common sense in this book and it will certainly reinforce the views of many of how modern management is managed. The 50 areas covered are self-contained, falling into three areas: managing people, managing activities and processes, and your own management and development (CPD).<BR/><BR/>The Foreword says this handbook is particularly useful for NVQs, PGCEs and CIPD/human resources functions but, for the lawyer and general reader, it goes further as it helps with the profiling of people whom we meet as clients as well as those we manage in our firms or chambers. <BR/><BR/>I liked the appendix in particular with its coverage of positive or negative indicators of performance which will be great for those entering conditional fee agreements and compiling risk assessments. Also, the general bibliography gives an informative reading list which shows the knowledge Michael Armstrong has given to us with this fine statement of how management works. <BR/><BR/>The purpose of continuous personal professional development (CPPD) and current reflective practice will help business people (including lawyers) build up their managerial knowledge and skills in most current situations we face with the splendid guidelines offered. This title is the best answer to managing management today.

    Was this review helpful? Yes  No   Report this review
Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)