How to Choose the Right Person for the Right Job Every Time

Overview

A proven method that takes the guesswork out of hiring

Your business may have a solid infrastructure and efficient systems in place, but if you don't hire employees who can perform, the bottom will eventually fall out. How to Choose the Right Person for the Right Job Every Time transforms the hiring process into an unbiased system to decrease turnover and stay competitive. ...

See more details below
Paperback
$13.19
BN.com price
(Save 22%)$16.95 List Price

Pick Up In Store

Reserve and pick up in 60 minutes at your local store

Other sellers (Paperback)
  • All (22) from $2.37   
  • New (12) from $6.16   
  • Used (10) from $2.37   
How to Choose the Right Person for the Right Job Every Time

Available on NOOK devices and apps  
  • NOOK Devices
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK Study
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$10.49
BN.com price
(Save 38%)$16.95 List Price

Overview

A proven method that takes the guesswork out of hiring

Your business may have a solid infrastructure and efficient systems in place, but if you don't hire employees who can perform, the bottom will eventually fall out. How to Choose the Right Person for the Right Job Every Time transforms the hiring process into an unbiased system to decrease turnover and stay competitive. How to Choose the Right Person for the Right Job Every Time includes:

  • 401sample interview questions
  • A step-by-step guide for post-interview evaluations
  • Descriptions of legal issues involved with hiring
  • Success stories from small businesses to major corporations

"Well organized, with up-the-minute advice and resources, this is an impressive guide...packed full of insider tips from 'the other side of the interview desk.'"--L. Michelle Tullier, Ph.D., Author of The Unofficial Guide to Landing a Job

"Anyone who has ever felt they needed (and wanted) to get better at behavioral interviewing will want to thank Lori and Louise for this amazing resource."--Beverly Kaye, Founder/CEO Career Systems International and Co-author of Love 'Em or Lose 'Em

"This book is a "must read" for hiring managers, HR practitioners, business owners - anyone who needs to make consistently better hiring decisions."--Tim Vigue, Practice Director, Novations Group, Inc.

"With these easy-to-implement recommendations, you can improve your hires immediately and into the future."--Susan Whitcomb, author of Interview Magic

Read More Show Less

Product Details

  • ISBN-13: 9780071431231
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 8/19/2004
  • Edition number: 1
  • Pages: 196
  • Sales rank: 700,093
  • Product dimensions: 0.44 (w) x 9.21 (h) x 6.14 (d)

Meet the Author

Lori Davila (Atlanta, GA) runs a highly successful career services firm and does outplacement hiring consulting with numerous Fortune 500 firms.

Louise Kursmark (Cincinnati, OH) is the president of Best Impression Career Services, Inc., and the author of nine career books.

Read More Show Less

Table of Contents

Acknowledgments vii
Introduction ix
Chapter 1 Your Hiring Decisions Will Either Make or Break Your Company 1
The Bottom Line 2
Hiring as a Top Strategic Business Priority 3
Hidden Costs 5
Top 10 Hiring Mistakes 6
Exercise--Rate Your Hiring Efforts 9
Chapter 2 Take the Guesswork Out of Hiring with Behavior-Based Interviewing 11
Past Performance Is the Best Predictor of Future Success 14
Other Types of Interviews 18
Enhancing Other Interview Types with Behavior-Based Interviewing 20
Interview Examples 21
Results 25
Exercise--A Quiz on Interview Questions 26
Chapter 3 The Behavior-Based Interview in Five Easy Steps 27
Step 1 Define What You're Looking For--Understand the Job and the Company 28
Step 2 Identify Job-Related Success Factors 31
Step 3 Establish Questions to Extract the Desired Success Factors 36
Step 4 Conduct a Successful Interview 41
Using the Interview Guide 46
Step 5 Perform a Final Evaluation--Rate the Evidence 47
Conclusion 52
Summary Checklist 52
Chapter 4 401 Interview Questions 55
Breaking the Ice 57
Behavior-Based Interview Questions 58
Behavior-Based Interview Questions for Job and Company Fit or for Motivation 78
Follow-up Questions (Probes) 80
Traditional and Situational Questions 82
Put It All Together 85
Chapter 5 Six Companies That Successfully Use Behavior-Based Interviewing 87
Golden Corral 88
Randstad North America 91
InterContinental Hotels Group 93
TD Madison and Associates 96
Hallmark Cards, Inc. 98
GE 100
Chapter 6 A Review of Legal Guidelines for Interviewing Candidates 105
A Brief History 106
Implement Best Practices to Avoid Unintentional Discrimination 107
Understand Legal and Illegal Questions 111
Chapter 7 Conduct Effective Interviews Regardless of How Candidates Prepare 121
Behavior-Based Interviewing Helps You Avoid Rehearsed Answers 122
Three Interview Stories 123
Aaron--Preparing on His Own 123
Sandra--Working with an Interview Coach 126
Alex--Learning with a Group 130
Be Ready for Practiced and Unpracticed Candidates 133
Chapter 8 Implementing a Behavior-Based Interviewing Program at Your Company 135
Implement Your Program Top to Bottom 136
Identify Barriers to Change 139
Start with a Vision--Use a Business Case to Create Uneasiness 140
Obtain the Support of Leaders and Champions 140
Communicate and Sell 142
Create Corporate Standards and Common Materials 143
Train and Follow Up 144
Measure and Evaluate 148
Other Tips and Strategies 150
Behavior-Based Interviewing Program Checklist 151
Chapter 9 Final Thoughts and Ideas 153
Review Your Process from Time to Time 154
Review Other Pieces of the Hiring Puzzle 155
Appendices
1 Consultants and Expert Resources for Behavior-Based Interviewing 159
2 Forms Library 177
Index 191
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)