How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy / Edition 2

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The newly revised, second edition of Mc Ewan’s best-selling classic, with built-in facilitator's guide,will help you manage your most difficult audience—emotionally charged, often disgruntled, and occasionally abusive parents.

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Editorial Reviews

National Association of Secondary School Principals - The High School Magazine
Here are tips for dealing with parents diplomatically, and for acquiring the skills to disarm emotionally charged behavior. The book features over two dozen strategies for defusing angry parents, 50 practical ways to build parental support, along with annotated resources to help administrators deal with parents.
Gwen Rudney
"This book has great potential for helping administrators not only work with parents who may have a particular problem, but also create school environments that enhance general parent-teacher-school relations. The many specific suggestions pointing to positive solutions is a major strength, and the facilitator guide is an excellent addition."
Curriculum Connections
"Offers insight into why parents become upset, followed by strategies to defuse their anger and build their support. "
National Association of Secondary School Principal The High School Magazine
Here are tips for dealing with parents diplomatically, and for acquiring the skills to disarm emotionally charged behavior. The book features over two dozen strategies for defusing angry parents, 50 practical ways to build parental support, along with annotated resources to help administrators deal with parents.
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Product Details

  • ISBN-13: 9781412904445
  • Publisher: SAGE Publications
  • Publication date: 11/28/2004
  • Series: 1-Off Series
  • Edition description: Second Edition
  • Edition number: 2
  • Pages: 192
  • Sales rank: 385,883
  • Product dimensions: 6.14 (w) x 8.96 (h) x 0.44 (d)

Meet the Author

Elaine K. Mc Ewan is an educational consultant with The Mc Ewan-Adkins Group, offering professional development for educators to assist them in meeting the challenges of literacy learning in Grades Pre K-6. A former teacher, librarian, principal, and assistant superintendent for instruction in several suburban Chicago school districts, Elaine is the award-winning and best-selling author of more than three dozen books for educators. Her Corwin Press titles include Raising Reading Achievement in Middle and High Schools: Five Simple-to-Follow Strategies for Principals, Second Edition (2006), Seven Strategies of Highly Effective Readers: Using Cognitive Research to Boost K-8 Achievement (2004), Ten Traits of Highly Effective Principals: From Good to Great Performance (2003), Making Sense of Research: What’s Good, What’s Not, and How to Tell the Difference (2003), Seven Steps to Effective Instructional Leadership, Second Edition (2003), Teach Them ALL to Read: Catching the Kids Who Fall through the Cracks (2002), and Ten Traits of Highly Effective Teachers: How to Hire, Mentor, and Coach Successful Teachers (2001).

Mc Ewan was honored by the Illinois Principals Association as an outstanding instructional leader, by the Illinois State Board of Education with an Award of Excellence in the Those Who Excel Program, and by the National Association of Elementary School Principals as the National Distinguished Principal from Illinois for 1991. She received her undergraduate degree in education from Wheaton College and advanced degrees in library science (MA) and educational administration (Ed D) from Northern Illinois University.

Mc Ewan lives with her husband and business partner, E. Raymond Adkins, in Oro Valley, Arizona. Between them, Elaine and Ray have five children, fifteen grandchildren, and seven great-grandchildren.

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Table of Contents

1 Why so many parents are angry, troubled, afraid, or just plain crazy 1
2 Defusing and disarming out-of-control parents 23
3 Solving the problems that make parents angry, troubled, afraid, or just plain crazy 49
4 Creating and nurturing a healthy school 73
5 The proactive approach : fifty-plus ways to build parental support 89
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Customer Reviews

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