How to Do a Performance Appraisal

Overview

For experienced personnel managers as well as newcomers to performance appraisal that deals with all aspects of this crucial managerial role. Among its many features, it examines the circumstances that can make performance appraisals an event to be dreaded by manager and employee alike and considers errors commonly made in appraisals. Presents a simple, easy-to-use approach to performance management and addresses the aspect of performance appraisals universally disliked by both managers and employees--the ...
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Overview

For experienced personnel managers as well as newcomers to performance appraisal that deals with all aspects of this crucial managerial role. Among its many features, it examines the circumstances that can make performance appraisals an event to be dreaded by manager and employee alike and considers errors commonly made in appraisals. Presents a simple, easy-to-use approach to performance management and addresses the aspect of performance appraisals universally disliked by both managers and employees--the face-to-face discussion--showing how skillful handling can make this the most rewarding part of the whole process. In addition, a final chapter considers legal issues involved in performance appraisal and offers guidelines for conducting appraisals that are complete and accurate as well as legal and fair.
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Product Details

  • ISBN-13: 9780471514695
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 1/28/1991
  • Pages: 224

Table of Contents

Performance Appraisal Systems
What Goes Wrong and Why: Eight Common Appraisal Errors
RECOMMENDED APPROACH TO PERFORMANCE MANAGEMENT
The Swan Approach to Performance Management
Setting Good Performance Objectives
Defining Performance Factors
Creating an Employee Development Plan
How to Make Your Organization's System Work
Writing the Appraisal
THE PERFORMANCE APPRAISAL DISCUSSION
Preparing for the Discussion and Building a Productive Atmosphere
Structuring the Performance Appraisal Discussion
Listening Skills
Questioning and Probing Techniques
How to Cope with Defensiveness and Facilitate Problem Solving
Conducting Fair and Legal Performance Appraisals
Index
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