Kate J. Chase (Marshfield, VT) is an author, journalist, and online technical support consultant who has written, contributed to, or edited more than a dozen PC reference books, including PC Disaster and Recovery (Sybex, Christmas 2002) and Instant E-Commerce! (Sybex, 2001), as well as Windows XP Power Tools (Sybex, 2002), Office XP Complete (Sybex, 2002), Microsoft Office 2000 Troubleshooting and Problem Solving (Course Technology, 2000), and The IRQ Book (McGraw-Hill, 1999).
Kate has been an active participant in Microsoft’s Office beta program and has been using the Office 11 beta since November. Her work has appeared on Microsoft.com’s Office Web site as well on the Microsoft Network, America Online and ZDnet in addition to her books in print.