Chapter 1: How Hospitals Differ.
Chapter 2: Getting to Know the Area.
Chapter 3: The Hospital's Cast of Characters.
Chapter 4: Hospital Hazards: How to Avoid Infections, Drug Errors, and Surgical Mistakes.
Chapter 5: Safety and Security: Infant Abductions, Rapes,Violence, Falls, Fires, and Other Dangers.
Chapter 6: Patients' Rights.
Chapter 7: Diagnostic Procedures.
Chapter 8: Surgery, Surgeons, and Anesthesiologists.
Chapter 9: Orders: What Are They and Who Gives Them.
Chapter 10: How Families Can Help.
Chapter 11: How to Heal Faster.
Chapter 12: Your Insurance Can Be Hazardous to Your Health.
Appendix A: Medical Terms You Should Know.
Appendix B: Suggested Reading.