How to Handle Conflict and Manage Change

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The world's foremost producer of personal development and motivational audio programs now teaches you how to get beyond conflict and anger to calm, cool-headed agreement.

Wherever there are involved, concerned people, there will be disagreements and tension. Life is too complex for anyone to expect to exist in a perennial state of harmony and bliss. Now Denis Waitley, author of the phenomenal bestseller, The Psychology of Winning, shows us anger is a choice we make and not an ...

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More About This Book

Overview

The world's foremost producer of personal development and motivational audio programs now teaches you how to get beyond conflict and anger to calm, cool-headed agreement.

Wherever there are involved, concerned people, there will be disagreements and tension. Life is too complex for anyone to expect to exist in a perennial state of harmony and bliss. Now Denis Waitley, author of the phenomenal bestseller, The Psychology of Winning, shows us anger is a choice we make and not an event that happens. It's how we perceive and respond to the events in our lives that determines our success or failure.

With this program you'll learn:

* the usefulness of controlling anger and fear
* four steps to keep your cool, calm and in control
* the six characteristics of conflict
* how to control conflict where it starts
* what your primary needs are

In his powerful yet practical fashion, Denis Waitley will have you cool, calm and collected no matter the conflict.

Become more relaxed and successful today.

In the bestselling tradition of Coping With Difficult People, comes an important and practical guide that tells how to handle and avoid anger and conflict in one's life. 2 cassettes.

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Editorial Reviews

Library Journal
According to Waitley, conflict and the anger that results are an inevitable part of our change-oriented world. While emphasizing that the responses we make are a matter of choice, he provides a four-step approach to controlling anger in a reasoned manner. A good segment on communication skills pinpoints specific verbiage that fuels rather than resolves difficulties. Waitley outlines the characteristics and escalating stages of conflict and suggests ways to rebuild relationships. In concluding, he emphasizes the role of self-esteem in this process and the importance of nurturing it through such techniques as personal goal-setting. Waitley, who reads the text, offers listeners an excellent opportunity to reflect on conflict. His program is especially palatable because it never resorts to platitudes. For most collections.-Jeanne P. Leader, Western Nebraska Community Coll. Lib., Scottsbluff
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Product Details

  • ISBN-13: 9780671894818
  • Publisher: Simon & Schuster Audio/Nightingale-Conant
  • Publication date: 7/28/1994
  • Format: Cassette
  • Edition description: Abridged, 2 Cassettes
  • Product dimensions: 4.54 (w) x 7.07 (h) x 0.82 (d)

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