How to Help Your Hurting Friend: Clear Guidance for Messy Problems


A valuable handbook of practical advice for teenage girls to share with their friends Susie Shellenberger—veteran editor of Focus on the Family’s Brio magazine—addresses the most vital, personal, and life-challenging issues in young women’s lives so that concerned friends can respond in love and wisdom to their friends who are coping with crises. Presented in handbook form, this biblically-based, relevant, and contemporary-focused book empowers girls to salvage and even save the lives of their troubled peers. No ...

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How to Help Your Hurting Friend

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A valuable handbook of practical advice for teenage girls to share with their friends Susie Shellenberger—veteran editor of Focus on the Family’s Brio magazine—addresses the most vital, personal, and life-challenging issues in young women’s lives so that concerned friends can respond in love and wisdom to their friends who are coping with crises. Presented in handbook form, this biblically-based, relevant, and contemporary-focused book empowers girls to salvage and even save the lives of their troubled peers. No issue is taboo (for example, she addresses self-cutting and sexual abuse) and no advice is ever vague (on the first page, Susie tells her readers that “Jesus Christ is the one who does the empowering!”). This classic book for teenage girls distills the wisdom of the Bible and combines it with the wisdom of many experienced and anointed counselors. Previously published as Help! My Friend Is Hurting, this reissued edition has a dynamic new format complete with sidebars and intriguing illustrations.

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Product Details

  • ISBN-13: 9780310253082
  • Publisher: Zondervan
  • Publication date: 1/23/2004
  • Series: invertSeries Series
  • Pages: 176
  • Age range: 13 - 18 Years
  • Product dimensions: 5.25 (w) x 8.00 (h) x 0.50 (d)

Meet the Author

Susie Shellenberger travels as a fulltime speaker forty weeks or weekends every year. She has written fifty-two books, and lives in Bethany, Oklahoma with her two mini Schnauzers Obie and Amos. Susie is a former youth pastor, high school teacher, and editor. She loves Sharpies in every color, burnt hotdogs, and praying at OKC Thunder basketball games.

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Read an Excerpt

How to Help Your Hurting Friend

Clear Guidance for Messy Problems
By Susie Shellenberger


Copyright © 2003 Youth Specialties
All right reserved.

ISBN: 0-310-25308-X

Chapter One

making Friends

Jamie always had a crowd around her. She wasn't especially knock-out gorgeous. She usually had a couple of zits, and she wasn't exceptionally good at sports.

But she was one of the most popular students at school. Everyone loved her!

Jamie was like a magnet. Wherever she went, someone wanted to be with her. It wasn't unusual for Jamie to be seen listening to one of the football players share a problem with her, or to see her showing a new student how to get to the biology lab.

Why? What was it about Jamie that made everyone notice her? If her looks and her talents weren't anything to brag about, what did she have going for her? Here it is-short and simple-Jamie had learned the secret of being popular. She knew how to make friends and keep them.

You already know this book is about helping your friends who are struggling with hurt, confusion and a variety of problems. But guess what? In order for you to be a helping friend, you first have to have friends and be the kind of friend others want in their lives.

So before we actually get into how you can help your friends, let's first take a peek at how you get friends and become a friend, okay?

(This next stuff is going to be pretty basic. In fact, you may already know it all and can help me write my next book. If you don't need this part, feel free to totally skip it and flip to the very end of this section-page 17.)

the secret

Jamie's secret to popularity really isn't something a rocket scientist has to figure out. It's actually very basic:


Wait a sec, you're thinking. That's too easy. There's gotta be more to popularity than that!

Yeah, there are a few more strategies we'll talk about in a few seconds, but the biggest secret of all-the one thousands of teens try to skip over-is simply being nice to everyone.

Jamie was as kind to the new student who had no friends at all as she was the football player. She had friends in the band and friends in drama. She refused to only associate with one group of people. Because she was kind to everyone, people responded by wanting to be around her.

there's more

Okay, as mentioned a few lines earlier, there are some additional strategies that go along with Jamie's big secret of being nice to everyone. Ready to tackle them? Let's take a few minutes on each one.


There's something intriguing about someone who smiles a lot, isn't there? We're automatically drawn to someone who's happy. And wearing a smile usually implies that the person behind it is approachable.

If people know you're approachable, they'll start coming to you. And how will they know? Well, you'll make them feel at ease; comfortable. And how does that happen? By smiling. A smile is an open invitation to be approached. It says, "You can talk to me. I'll be friendly with you. Really. It's okay. I'm not going to hurt you."

Smiles also convey something else that's really important when making friends. A smiling person insinuates confidence. (That was really a great point, did you get it? Or did you just zoom by it quickly? Well, to make sure you get it, let's go over it again, K?)

Repeat after me:


I can already hear your thoughts screaming through the page at me: But I'm NOT confident, Susie. I feel insecure, and I'm always worried about what I look like and what everyone else is thinking, and-

Whoa. Go grab some lemonade from the fridge and cool off. I said insinuates not proves. In other words, a smile suggests that you're confident. You don't have to actually feel confident to smile. But when you do, people will think you're confident. Cool, huh? (Watch the lemonade. You're starting to drip.)

But here's something even cooler: The longer you practice smiling-even in intimidating situations-the sooner your smile will catch up with you. In other words, you'll start to believe what the smile stands for. You'll gain confidence from smiling! No, it won't happen overnight, but it will happen. I promise.

Let me introduce you to 16-year-old Jenny. I met Jenny along with 300 other teen girls that I took to Brazil with me on a two-week missions trip. On the final night of the trip, several girls stepped up to the microphone and shared what God had taught them during the past few days.

I'll never forget Jenny. Smiling from ear to ear, she shared her story. "When I was 11," she began, "I was in a terrible car accident. My bottom teeth were knocked out-causing my mouth to be disfigured. I struggled a lot with having a low self-esteem, thinking I was ugly. But you know what? God has shown me that I have a beautiful smile! And my smile is something I can give to everyone I meet. Because He can use my smile to minister to others and to encourage those around me, I no longer have to worry about my outer appearance. God is using my smile!"

Wow. Jenny had learned the secret of flashing a sensational smile. And she was right! God was using her smile. Jenny always had a crowd of people around her. She was approachable, easy to talk to, and she genuinely cared about others. Know what else? She was beginning to feel the confidence that her smile suggested!

What about you? Will you make a point to start working right now on developing a sensational smile? Just for fun ... since you've already dripped lemonade all over this page anyway ... I'll leave some space here for you to doodle on. Know what I want you to doodle? Smiles. Make as many as you want. Big ones. Little ones. Funny ones. Magnetic ones. Create a million smiles right here, and I'll go grab a Cherry 7-Up and meet you on the next page.

there's still more

Let's recap, okay? Jamie was popular because:

1. She was nice to everyone.

2. She smiled a lot.

Ready for the next one? Jamie knew how to talk and listen. It wasn't unusual at all to see her listening to someone sharing a problem, but she was also a good conversationalist. In other words, the other person didn't have to do all the talking.

Everyone knows someone who talks all the time. They're not much fun to be around, are they? I once had a friend whom I went out to eat a lot with. She talked all the time. As in nonstop. Once in a while, she'd say, "Susie, I don't understand you. You travel all over the place and speak to thousands of teenagers every year, but you sure don't say much one-on-one."

I wanted to say, "How can I? You never give me a chance!"

Everyone wants to talk. We all have a story to tell. Each of us enjoy having someone listen to what we say. It makes us feel important when someone is truly interested in what we're saying.


When other people find out you're willing to listen, believe me, they'll talk-and they'll be talking to you! But when you listen ... really listen. I'm talking about genuine listening-not the kind of "listening" where you focus your eyes on the person speaking, but your mind is focused on Jason Issacs who's approaching your table.

When someone is talking to you, zero in 100 percent on that person. It's easy to tell when someone's just pretending to listen but really thinking about something else. That won't fly in making friends. You'll be known as a phony.

Okay, but once I've learned to be a great listener, what am I going to do with all the stuff I'm hearing? Oooh. That's a good one.

You're going to have to learn to keep secrets. A genuine friend is one who can be trusted. When Josh tells you in confidence that he likes Bethany, you can't run off and tell her-even though it'll kill you not to.

Would it ever be right to break a secret? Oooh. Another good one. And the answer is yes. If your friend is in danger of hurting herself or someone else, you can't keep that information private. But we'll talk more about that later when we get into how to help your friends who are going through really rough times.


Excerpted from How to Help Your Hurting Friend by Susie Shellenberger Copyright © 2003 by Youth Specialties. Excerpted by permission.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

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Table of Contents

Read This First iii
Section 1
Making Friends 1
Quiz: What Kind of Friend Are You? 15
Section 2
Eating disorders 21
Depression 37
The Internet 45
Coping with an Illness 55
Self-Destruction 69
Sexual Abuse 75
Section 3
Letters To Susie 109
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