How to Motivate People: Learn the Key Skills - Get the Best Results - Develop, Appraise, Empower


How to Motivate People reviews the principles of motivating staff to maximise performance. One of the most valuable resources available to you as a manager is often the most overlooked: your team. Practical and accessible, this book helps you to devise an action plan to initiate change. Find out how to:

reduce negative feelings in your staff...

See more details below
Paperback (Second Edition)
$11.72 price
(Save 21%)$14.95 List Price
Other sellers (Paperback)
  • All (17) from $1.99   
  • New (9) from $8.79   
  • Used (8) from $1.99   
How to Motivate People

Available on NOOK devices and apps  
  • NOOK Devices
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK Study
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook - Second Edition)
$11.96 price
(Save 20%)$14.95 List Price


How to Motivate People reviews the principles of motivating staff to maximise performance. One of the most valuable resources available to you as a manager is often the most overlooked: your team. Practical and accessible, this book helps you to devise an action plan to initiate change. Find out how to:

reduce negative feelings in your staff

introduce the right kind of incentives

identify the best communication style

stimulate enthusiasm and team involvement

From remembering to say "well done" at the right moments through to formal incentive schemes, How to Motivate People will help you to influence people positively while stimulating performance excellence.

Forsyth illustrates how managers can inspire individuals or teams to develop. He sets out guidelines on how to reduce negativity, boost positive feelings, and foster enthusiasm and involvement.

Read More Show Less

Product Details

  • ISBN-13: 9780749459994
  • Publisher: Kogan Page, Ltd.
  • Publication date: 4/28/2010
  • Series: Sunday Times Creating Success Series
  • Edition description: Second Edition
  • Edition number: 2
  • Pages: 144
  • Sales rank: 747,354
  • Product dimensions: 5.50 (w) x 8.40 (h) x 0.60 (d)

Meet the Author

Patrick Forsyth runs Touchstone Training & Consultancy and specializes in marketing, sales and communications skills.  He is the author of more than fifty business books with translations into 23 languages. These include: Successful Time Management, How to Write Reports and Proposals, Tough Tactics for Tough Times and The PowerPoint Detox.

Read More Show Less

Table of Contents

Introduction 1

1 The motivation process 9

The management task 9

Management characteristics 13

2 How people feel about work 17

Theory X and Theory Y 18

Maslow's hierarchy of needs 20

Hertzberg's motivator/hygiene factors 22

Expectancy theory 24

Practical implications 27

Aiming for excellence 29

3 The negative side of the balance 31

Company policy and administration 31

Positive use of policy and administration 33

Supervision 33

Interpersonal relationships 34

Positive use of interpersonal relationships 35

Working conditions 36

Personal life 37

Security 38

Status 39

Salary 40

4 The positive side of the balance 41

Achievement 41

Recognition 43

Recognition through rewards 45

The work itself 50

Responsibility 54

Advancement 56

Growth 58

The full mix 58

5 Taking the temperature 61

Accurate measurement 63

Creating a strategy to influence motivation 64

Approaches to continuous measurement 67

Specific measurement opportunities 71

Major measurement 72

The link between information and action 79

A firm foundation 81

6 Incentive schemes 83

A caveat 83

Employee packages 84

Financial incentives 86

Non-financial schemes 88

Tax implications 89

Maintaining interest 90

Communications 92

Extreme measures 93

7 The contribution of communication 97

The contribution of management style 101

The role of communication 102

Consultation 104

Development 106

Delegation 109

Appraisal 113

Exit interviews 118

Communication 119

8 Involvement and empowerment 123

Putting empowerment to work 123

Making empowerment possible 124

Letting go 125

Making empowerment effective 126

Towards excellence 128

9 Action plan 131

Linking to specific staff 131

A foundation for action 134

The dangers 135

Positive habits 136

A motivation calendar 136

Individual records 139

Spontaneity 140

A social dimension 141

A rolling plan 142

Afterword 145

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)