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How to Partner with Managed Care: A "Do-It-Yourself Kit" for Building Working Relationships and Getting Steady Referrals

Overview

This expanded edition of Charles and Beverly Browning's strategy-filled bestseller is the mental health professional's guide to every aspect of the uncharted world of managed care. Updated for the DSM-IV, it demonstrates in simple language how to get on provider panels, receive regular referrals from case managers, and handle phone contacts confidently and persuasively. The Brownings provide strategies and methods for writing successful treatment plans that win session approval and extension of treatment for your...
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Overview

This expanded edition of Charles and Beverly Browning's strategy-filled bestseller is the mental health professional's guide to every aspect of the uncharted world of managed care. Updated for the DSM-IV, it demonstrates in simple language how to get on provider panels, receive regular referrals from case managers, and handle phone contacts confidently and persuasively. The Brownings provide strategies and methods for writing successful treatment plans that win session approval and extension of treatment for your clients. They offer a short course in effective brief therapy - the approach preferred by managed care organizations - and show you how to convincingly demonstrate the high quality of your services through simple outcomes research. Written by clinicians, for clinicians, this valuable reference tool for practice and program survival helps you adapt your talents, skills, and abilities to grow and thrive in a new era of behavioral healthcare.

The book contains black-and-white illustrations.

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Editorial Reviews

Booknews
A reference for mental health clinicians, offering strategies for thriving in the new era of behavioral healthcare. Gives advice on getting referrals, writing treatment plans that win approval for extension of treatment, and demonstrating the quality of services through outcomes research, and outlines the basics of brief therapy. Explains what case managers want and how to give it to them, and how to automate a practice for managed care. Includes a glossary and a regional directory of major managed care organizations. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780471157519
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 1/28/1996
  • Edition description: Expanded Edition
  • Edition number: 1
  • Pages: 366
  • Product dimensions: 6.41 (w) x 9.47 (h) x 1.30 (d)

Table of Contents

Foreword
Preface
Acknowledgments
1 The Land of the Managed Care Giants 1
2 On Adjusting Attitudes and Taming Giants 13
3 Partnering with Managed Care: Building the Future Referral Base for Your Practice by Cooperating with Case Managers 22
4 Phase II Marketing Tactics: Ten Simple Things You Can Do to Get Preferred Provider Status When the Panel Is "Closed" 35
5 A Short Course in Effective Brief Therapy from a Managed Care-Friendly Perspective 49
6 A System for Assessing Treatment Targeted Impairments within a Brief-Therapy, Managed Care-Friendly Context 85
7 Telephone Etiquette: Some Tips on Making Your Phone Communications with Case Managers More Effective and Persuasive 100
8 Writing Effective Treatment Plans: The Do's, Don'ts, Strategies, and Methods for Preparing Convincing Documentation 117
9 A Simple System for Measuring Outcomes in Brief Therapy 145
10 Automating Your Practice to Make It Managed Care Efficient and Successful: Practical Advice from Four Consultants 173
11 Question and Answer Clinic: Concrete, Detailed Responses to Questions Therapists Ask 235
App. A Advice from the Insiders: Interviews with the Experts to Give You Straight Answers to Tough Questions 263
App. B Help for Office Managers, Secretaries, and Other Support Staff: How to Make Your Work with Managed Care Easier and More Effective 293
App. C The Language of Managed Care: Key Definitions 310
App. D References for Further Research in Managed Care, Brief Therapy, Outcomes Assessment, and Practice Development 325
App. E Directory of Managed Care Organizations 335
Index 357
Practice Marketing Consultation and Training 367
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