How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence [NOOK Book]

Overview

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team ...
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How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

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Overview

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work



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Product Details

  • ISBN-13: 9781101186503
  • Publisher: Penguin Group (USA)
  • Publication date: 4/6/2010
  • Sold by: Penguin Group
  • Format: eBook
  • Pages: 256
  • Sales rank: 399,954
  • File size: 2 MB

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Sort by: Showing all of 2 Customer Reviews
  • Posted February 28, 2011

    more from this reviewer

    Terrific communication guide for young managers

    Managers must be able to communicate with their employees. However, new supervisors generally do not get promoted on the basis of their communication skills. The executives who promote them assume, often mistakenly, that terrific salespeople or bookkeepers magically will become strong communicators. If newly appointed managers can't communicate their ideas, directions and instructions, the areas they supervise will fall apart. Jack Griffin's valuable book on communication for novice managers dictates what they need to say and how and when they need to say it. He suggests the best words to use and those to avoid, and even the body language inexperienced managers should adopt. getAbstract finds this book insightful, informative and comprehensive, filled with useful tips and techniques that will benefit anyone who wants to communicate.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted July 1, 2011

    No text was provided for this review.

Sort by: Showing all of 2 Customer Reviews

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