Read an Excerpt
Interpersonal communication skills are central to the fabric of our society and quickly becoming a lost art. In today’s fast-paced frenetic world, timeless people skills are not being taught and as a result, next generation leaders are massively disadvantaged. We acknowledge the opportunity at hand to restore the valuable people skills necessary to succeed in our global business climate today. While most of us may know how to behave in a way that is considered “fine,” very few know how to truly be “fabulous!” Consider this book as your guide on how to stand apart at work™ with an arsenal of fabulous skills.
Interestingly, employers seek out and eagerly hire those who have the “it” factor and clients retain/engage those they like and trust. Given the high-ranking quotient for interpersonal relationships and people skills together with the call for leadership these days, it is not only ironic but ill-fated that many in the workplace are uninformed about basic rules governing etiquette and protocol, or even how to execute a proper handshake. Today’s young adults are ambitious and educated, however, they need more than just book knowledge and technical know-how to advance. In an economy where downsizing and mergers and acquisitions are rampant, mental flexibility and alertness are required as companies hire and keep only the best of class. Therefore, those chosen and remaining need to be confident knowing that everything said and done is completely within acceptable codes of conduct and professional behavior.