HP IT Essentials I(Cisco Networking Academy Program): PC Hardware and Software Companion Guide / Edition 2

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Overview

The only authorized textbook for the Cisco Networking Academy Program.

IT Essentials I: PC Hardware and Software Companion Guide, Second Edition is the Cisco approved textbook that supports version 3.x of the web-based course in the Cisco Networking Academy Program.

The goal of IT Essentials I is to lay a foundation of the basic information required to assemble a computer and troubleshoot problems that occur. You learn how to properly install, configure, upgrade, troubleshoot, and repair PC hardware and software. The topics covered in this guide help prepare you to pass the CompTIA A+ certification exam to become a certified computer service technician and pursue a future career in IT technology or simply be equipped with the knowledge of how a computer works.

Use this Companion Guide as a portable desk reference to access the information for study and review at any time!

Chapter objectives provide references to the concepts covered in each chapter, and an extensive glossary lists key terms and their definitions. In addition, review questions at the end of each chapter track progress and aid studying.

This book also provides information on the careers available to an IT professional, detailing career paths, including related fields, degree fields, and the fields where certification is necessary.

Throughout this book are references to worksheet and lab activities found in IT Essentials I: PC Hardware and Software Lab Companion. This lab companion provides you with ample opportunities for hands-on practice and thought-provoking review questions.

Companion Titles for IT Essentials I:

IT Essentials I: PC Hardware and Software Lab Companion SecondEdition
ISBN: 1-58713-138-2

IT Essentials I: PC Hardware and Software Engineering Journal and Workbook Second Edition
ISBN: 1-58713-137-4

Companion CD-ROM
This companion CD-ROM contains more than 800 comprehensive exam questions to review for the A+ and Server+ certification exams, 15 interactive e-Lab activities, 14 high-resolution PhotoZooms, and 28 video vignettes covering hardware and software installation.

This book is part of the Cisco Networking Academy Program Series from Cisco Press. The products in this series support and complement the Cisco Networking Academy Program.

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Product Details

  • ISBN-13: 9781587131363
  • Publisher: Cisco Press
  • Publication date: 8/4/2004
  • Series: Companion Guide Series
  • Edition description: Hardcover & CD-ROM
  • Edition number: 2
  • Pages: 1068
  • Product dimensions: 8.37 (w) x 9.50 (h) x 2.00 (d)

Meet the Author

Cisco Press is a collaboration between Cisco Systems, Inc., and Pearson Education that is charged with developing high-quality, cutting-edge educational and reference products for the networking industry. The products in the Cisco Networking Academy Program series are designed to prepare students for careers in the exciting networking field. These products have proven to be strong supplements to the web-based curriculum and are the only print companions that have been reviewed and endorsed by Cisco Systems for Cisco Networking Academy Program use.

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Table of Contents

Ch. 1 Information technology basics 3
Ch. 2 How computers work 83
Ch. 3 Assembling a computer 179
Ch. 4 Operating system fundamentals 245
Ch. 5 Windows 9x operating systems 291
Ch. 6 Windows NT/2000 operating systems 373
Ch. 7 Windows XP operating system 445
Ch. 8 Multimedia capabilities 483
Ch. 9 Advanced hardware fundamentals for servers 541
Ch. 10 Networking fundamentals 589
Ch. 11 Printers and sharing 689
Ch. 12 Preventive maintenance 747
Ch. 13 Troubleshooting PC hardware 791
Ch. 14 Troubleshooting software 845
App The information technology professional 931
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