The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals / Edition 2

The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals / Edition 2

by Shawn Smith, Rebecca Mazin
     
 

From recruiting strategies to payroll, retention to benefits administration, the job market to the very culture of business, workplaces continue to change at an unprecedented rate. And so do the laws and best practices that govern sound and effective human resources policies.

Featuring a powerful combination of proven strategies

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Overview

From recruiting strategies to payroll, retention to benefits administration, the job market to the very culture of business, workplaces continue to change at an unprecedented rate. And so do the laws and best practices that govern sound and effective human resources policies.

Featuring a powerful combination of proven strategies and breaking, must-know information, The HR Answer Book is an invaluable and practical reference for both human resources practitioners and any professionals involved in hiring and managing staff.

Organized by topic in an accessible question-and-answer format, the book has been fully updated to reflect changes to every facet of human resources and employee relations. Veteran employment attorney Smith and HR consultant Mazin offer clear, powerful, plain-English responses to all your most pressing questions on more than 200 targeted topics, including:

Compensation and Benefits. How can we make our benefits package attractive and cost-effective at the same time?

Employment Law. What are the recent changes—including wage and hour classifications—and how do they affect the company, and our employees?

Workplace Issues. How do I handle sensitive, difficult, or even dangerous situations in the workplace?

Terminations and Layoffs. Whether it’s for performance problems or economic realities, how do I make sure we do it legally, fairly, and as humanely as possible?

Restructuring. How do we minimize business disruptions even in the midst of substantial downsizing and reorganization?

New Technologies. How can I leverage the opportunities and meet the challenges of Facebook, Twitter, blogging, and other new realities of business culture?

Every chapter offers instructive (and often amusing) examples, including real-world instances dubbed either “Worth Repeating” or “Better Forgotten.” And the expanded Tools and Templates section offers an array of forms, checklists, and other ready-to-use documents such as:

• Questions to ask before scheduling an interview

• Job-applicant flow log

• Performance goals form

• Discipline, warning, and termination documents

• Exit interview questionnaire

. . . and many more that will help you establish, revise, and maintain workable and thorough policies that help create a positive work environment and bring out the best in your employees.

Your field, your job, and your company are constantly evolving. Make sure you keep pace. It’s easy with The HR Answer Book!

Shawn Smith is an attorney, corporate executive, and frequent speaker on management issues. Her articles have appeared in numerous legal and business publications.

Rebecca Mazin is cofounder of Recruit Right, an HR consulting firm; has held key positions at organizations including Hyatt Hotels, Owens Corning, and the National Labor Relations Board; and is the author of The Employee Benefits Answer Book.

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Product Details

ISBN-13:
9780814417171
Publisher:
AMACOM Books
Publication date:
06/30/2011
Edition description:
Second Edition
Pages:
288
Sales rank:
207,845
Product dimensions:
6.20(w) x 9.10(h) x 1.20(d)
Age Range:
18 Years

Table of Contents

CONTENTS

Preface ix

1 Employee Selection: How Do I Find, Attract, and Select the Best? 1

2 HR Policies: Why Do We Need Them and What Should They Look Like? 35

3 Performance Management: How Do I Evaluate Performance and Conduct Meaningful Performance Reviews? 49

4 Employee Relations and Retention: How Do I Keep Good Employees and Maintain Working Relationships at All Levels? 71

5 Compensation: How Should Employees Be Paid? 97

6 Benefits: What Makes a Benefits Package Competitive? 121

7 Regulatory Issues: What Are the Major Employment Laws and How Do I Comply with Them? 153

8 When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues? 185

9 Termination and Discharge: How Do I Fire an Employee Legally and Humanely? 213

10 Workforce Reorganizations: How Do I Manage Workforce Size in a Changing Business Climate? 231

Tools and Templates 249

Index 269

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