HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business

Overview

"Human resources professionals are entrusted, perhaps more than any other corporate designates, with the well-being of their organization’s population. They bridge the gaps between the individual and the collective, the person and the purpose. The most successful and effective HR professionals see their careers as a calling, and their work, though driven by corporate goals, is graced by a sense of purpose, a profound generosity, and a love for what they do and the constituencies they serve.

HR from the Heart is a...

See more details below
Hardcover
$16.65
BN.com price
(Save 33%)$24.95 List Price

Pick Up In Store

Reserve and pick up in 60 minutes at your local store

Other sellers (Hardcover)
  • All (44) from $1.99   
  • New (13) from $5.00   
  • Used (31) from $1.99   
Sending request ...

Overview

"Human resources professionals are entrusted, perhaps more than any other corporate designates, with the well-being of their organization’s population. They bridge the gaps between the individual and the collective, the person and the purpose. The most successful and effective HR professionals see their careers as a calling, and their work, though driven by corporate goals, is graced by a sense of purpose, a profound generosity, and a love for what they do and the constituencies they serve.

HR from the Heart is a book for HR practitioners who love their jobs -- or want to. Libby Sartain, one of the country’s top human resources executives, reveals how HR professionals create a synergy between business objectives and the needs and wants of employees. This inspiring book is equal parts motivational message and how-to, confessional and career guide. Filled with stories from Sartain’s considerable experience, HR from the Heart offers a first-hand perspective on forging relationships, selling HR to the company, taking diversity beyond ""by the book,"" keeping policy in perspective, and more -- all while making the right career moves, staying engaged, and forwarding the strategic goals of the company."

Read More Show Less

Editorial Reviews

Tim Taylor
Recommend that you pick up a copy of HR from the Heart. I'd lend you mine but with all the highlighting and margin notes, it's beginning to look like a used college textbook!
Charlotte Area SHRM, SPHR , President
Read More Show Less

Product Details

  • ISBN-13: 9780814407561
  • Publisher: AMACOM
  • Publication date: 4/28/2003
  • Edition number: 3
  • Pages: 256
  • Sales rank: 605,250
  • Product dimensions: 6.06 (w) x 9.34 (h) x 0.82 (d)

Meet the Author

Libby Sartain (Woodside, CA) is senior vice president of human resources at Yahoo! and was previously vice president of people at Southwest Airlines, consistently ranked among the best places to work in America. Martha I. Finney (Los Gatos, CA) is a veteran HR journalist, consultant, and author whose books include In the Face of Uncertainty (0-8144-7161-7).

Read More Show Less

Table of Contents

"Foreword by Susan R. Meisinger, President, Sciety for Human Resource Management

1. What’s Love Got to Do With It?

2. The Sacred Trust That is HR

3.Six Essential Ingredients of Every Great HR Career

4. Sure It Looks Great, But Does It Fit?

5. Not Everyone Will President of Your Fan Club

6. Great Relationships Are More About What You Give Than About What You Get.

7. Pull Up a Chair (How to Know You’re Really Ready for a Seat at the Table)

8.. And Have a Seat (What to Do Once You Finally Get There!)

9. From the Heart Doesn’t Mean From the Bleeding Heart

10. Know Your Stuff and Know That You Know Your Stuff (And Don’t Let Anyone Tell You Otherwise)

11. Just Because They’re The Experts Doesn’t Make Them More Right Than You

12. Question Authority

13. Start Your Own Hole-In-the-Wall Gang

14. The Dais of Our Lives

15. Can This Marriage Be Saved?

16. How to Know When It’s Time to Leave

17. How to Get a Job That Is Far Better that the One You Wanted

18. Is That New Job You’re Considering in an HR-Friendly Company?

19. Welcome Abroad! (And Watch Your Step!)

20. It’s About People, Not Widgets!

21. The Nuts and Bolts of the Talent Machine

22. HR Does Not Create Culture

23. Internal Branding: The Enchanting Power of the People Promise

24. The Power of People to Make Your HR Branding Work

25. Who Is Really HR’s Customer?

26. How to Make Your Company a Great Customer Service Company

27. Eight Ways to Sell the Value of Your Department

28. The Truth Behind Those Best Employers Lists: This Ain’t No Beauty Contest!

29. Congratulations!You May Have Already Won!

30. Show Them The Money

31. Using Benefits to Build Relationships

32. Rewards, Recognition, Fun: The Triple Crown of Employee Engagement

33. Managing Expectations

34. Soothing the Savage Skeptic

35. The Most Important HR Policy: Throw Out the Policy Manual

36. Diversity Should Be From the Heart, Not Just By the Book

37. Use Your People Expertise to Create Successful Mergers and Acquistions

38. In the Unlikely Event of an Emergency

39. Judgement Day Made Simple and Painless

40. Parting Company

41. The Time to Plan for Layoffs Is Before You Do the Hiring

42.. And Then Someone Said, ""No Good Deed Goes Unpunished""

43. You Are the Keeper of the HR Ethics

44. Conclusion: How Do We Get There From Here?"

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted May 8, 2004

    A Must For Every HR Professional !!!!!

    Libby Sartain delivers a long needed, no nonsense approach asserting that human resource professionals can act with heart AND accomplish organizational strategic goals. No longer should HR be the policy police but rather act with compassion, global organizational knowledge, and interpersonal savvy while navigating through the workplace. This book is a must read for any HR professional who truly wants to make a difference.

    Was this review helpful? Yes  No   Report this review
Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)