HRM Reality / Edition 2

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Overview

HRM Reality provides readers with a reality based perspective on the practice of human resource management. The readings within provide current and classic reports of applications of HR in the workplace.Focuses on such topics as Developing Effectiveness in HR, Creating a Productive Work Environment, Fostering Employee-Management Relations,Implementing Compensation and Benefits, and Dealing with Diversity and Discrimination. For line managers and human resources professionals.
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Product Details

  • ISBN-13: 9780201433906
  • Publisher: Prentice Hall
  • Publication date: 11/28/2001
  • Edition description: REV
  • Edition number: 2
  • Pages: 337
  • Product dimensions: 7.06 (w) x 9.54 (h) x 0.56 (d)

Meet the Author

Peter J. Frost is a co-author of the "Reality" series of monographs on management: Organizational Reality, Managerial Reality, and HRM Reality. He has published two books on organizational culture and several articles on leadership and has edited a series of works on academic life, most recently two books: Rhythms of Academic Life and Researchers Hooked on Teaching. His most recent writing has been on compassion (published in the Journal of Management Inquiry) and on the management of pain in organizations (published in the Harvard Business Review). He has served as a senior editor for Organization Science and as Executive Director of the Organizational Behavior Teaching Society. He is a Fellow of the Academy of Management and has received the Academy's Distinguished Educator Award. Professor Frost currently holds the Edgar F Kaiser Chair in Organizational Behavior in the Faculty of Commerce and Business Administration at the University of British Columbia.

Walter R. Nord got his Ph.D. in Psychology at Washington University. He has published widely in scholarly journals and edited/authored a number of books. His recent books include: The Meanings of Occupational Work (with A. Brief), Implementing Routine and Radical Innovations (with S. Tucker), Organizational Reality: Reports from the Firing Line and Managerial Reality (with P Frost and V Mitchell), and Resistance and Power in Organizations (with J. Jermier and D. Knights). Dr. Nord is a recent past book review editor for the Academy of Management Review and is currently a member of the editorialboards of AMR and Organization. He has recently co-edited the Handbook of Organization Studies (with S. Clegg and C. Hardy), which received the 1997 George Terry Award. He is currently a Professor of Management at the University of Florida and is working on developing an "agnostic philosophical" framework for organization studies.

Linda A. Krefting got her Ph.D. in Industrial Relations at the University of Minnesota. She has done research in such areas as human resource policies and practices, equal employment opportunity, and compensation for publications such as Industrial Relations, Academy of Management Journal, Journal of Management Inquiry, and Journal of Vocational Behavior, among others. Her professional affiliations include the Academy of Management and the Society for Human Resource Management. She is currently an Associate Professor at the College of Business Administration at Texas Tech University and teaches survey and advanced courses in human resource management and organizational behavior.

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Read an Excerpt

For more than 20 years we have been concerned with helping business students connect the descriptive and normative dimensions they study in their textbooks with their experiences. The success of our first effort in this direction, Organizational Reality: Reports From the Firing Line (now in its 4th edition) suggested other instructors had the same concern. That book's reception in the market went far beyond our original intention as it attracted attention from instructors of communication and creative writing. Our second attempt, Managerial Reality, had similar aims but was directed to students of management; it was also well received as a supplement to traditional, more normative approaches to the subject. Accordingly, when we were asked to prepare the first edition of this book, we welcomed the opportunity to provide a teaching tool that contained vivid illustrations of human resource management's past, present, and future. In that book as well as in this second edition, we emphasized the context within which the practice of HRM takes place. Indeed, it is the changing context that has required us to produce the current edition so that we can offer materials that reflect contemporary reality. These changes have been so great that there are no selections in this edition that were also in the first edition. However, the structure and, for the most part, the headings of the first edition remained useful. As before, we believe our approach provides students with materials that center on reality rather than primarily conceptual aspects of HRM, thereby providing students with an interesting and relevant perspective that conventional textbooks do not.

We areindebted to the many authors whose reporting and insights shaped this book. As the reader will note, we have drawn from a broad spectrum of sources in our effort to portray the reality of human resource management. We also acknowledge with sincere thanks the administrative support of Melissa Steffens, David Shafer, and Michael Campbell of Prentice Hall. We are grateful to Cynthia Ree and Graham Brown of the Faculty of Commerce and Business Administration at UBC and Norma Walker at USF for their excellent secretarial services. We want to give special thanks to Cynthia Cohen and Charles Michaels for preparing original articles for this volume.

Finally, we owe a very special debt to three scholars: Thomas Mahoney, Vance Mitchell, and Lawrence K. Williams to whom we dedicate this book. Professors Mahoney and Williams were instructors of one or more of us when we first began our graduate studies. Their scholarship and teaching skills were a major reason we continued to work in this area. Professor Mitchell is a long-time colleague whose intellect and enthusiasm for learning and teaching played a central role in shaping our work along the reality-centered course that is reflected in this and the related books we have published. Indeed we have been most fortunate to have had these people in our lives.

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Table of Contents

Preface
September 11 and the Enduring Value of HRM
Introduction
Pt. I Getting Human Resource Management Into Focus 1
I-1 Introduction from Employing Bureaucracy: Managers, Unions, and the Transformation of Work in American Industry, 1900-1945 5
I-2 Introduction from Modern Manors: Welfare Capitalism Since the New Deal 11
I-3 Putting People First for Organizational Success 18
I-4 Human Resource Management: Leaders, Laggards, and Followers 32
I-5 A New Mandate for Human Resources 45
I-6 What Do CEOs Want from HR? 56
Pt. II Meeting Human Resource Requirements 61
II-1 A Modest Manifesto for Shattering the Glass Ceiling 63
II-2 Group Interviews among New Ways to Case Hires 74
II-3 Managing Temporary Workers: A Permanent HRM Challenge 75
II-4 Labor Board Allows Organizing of Temps 86
II-5 All in the Family 88
II-6 Ladha and Ladha (the "Entity"): Appointment of Sabrina Alia Ladha 92
II-7 Managing the Global Workforce: Challenges and Strategies 92
Pt. III Creating a Productive Work Environment 111
III-1 HRM and Service Fairness: How Being Fair with Employees Spills Over to Customers 113
III-2 Why Wages Do Not Fall in Recessions 124
III-3 Workplace Violence Experts See Lessons from Littleton 126
III-4 Excerpt from Walking Out on the Boys 129
III-5 All's Not Fair in Labor Wars 130
III-6 Academic Medicine Becomes a Target for Labor Organizing 131
III-7 Better Safe Than Sorry 135
III-8 Reinventing Workplace Regulation 136
Pt. IV Implementing Compensation and Benefits 147
IV-1 How American Workers See the Rewards of Work 149
IV-2 Stock Options Have Their Ups & Downs 153
IV-3 Paying the People in Black at Big Blue: Compensation Management and Cultural Change at IBM 157
IV-4 Excerpt from Liar's Poker 168
IV-5 What, Me Worry? - Social Security Reform Could Impose Paperwork, Education Burdens for HR 171
IV-6 Pension Cuts 101: Companies Find Host of Subtle Ways to Pare Retirement Payouts 176
IV-7 Employers Pass Buck on Insurance 182
Pt. V Dealing with Diversity and Discrimination 183
V-1 Beyond Good Intentions: The Next Steps Toward Racial Equality in the American Workplace 187
V-2 Babel at Work: A 3Com Factory Hires a Lot of Immigrants, Gets Mix of Languages 200
V-3 Helping Asians Climb through the Bamboo Ceiling 204
V-4 Glass Ceilings and Glass Slippers: Still Stereotyping after All These Years? 205
V-5 It's Her Job Too: Shot Heard 'Round the Water Cooler 213
V-6 A Woman's Place Is ...: Men Frown on Female Execs Abroad 222
V-7 The Case of the Hidden Harassment: What Happens When a Manager's Responsibilities Clash with an Employee's Right to Privacy? 223
V-8 The Glass Table 231
V-9 More Companies Offering Same-Sex-Partner Benefits: Study Finds Tight Labor Market Is a Factor 232
Pt. VI Grappling with Issues 235
VI-1 The Wild New Workforce 237
VI-2 HR Managers Are Urged to Guard Employee Data Privacy 240
VI-3 Beware Abridging E-Speech: Blanket Bans on Personal E-Mail and Internet Use at Work Can Lead to Trouble - for Employers 242
VI-4 Business Travel: The World Bank Gauges the Toll Travel Takes on Employees and Looks For Ways to Soften the Effect 244
VI-5 Addicted to Sex: A Primal Problem Emerges from the Shadows in a New - and Dangerous - Corporate Environment 246
VI-6 The One Clear Line in Interoffice Romance Has Become Blurred: Companies Change Policies to Deal with Bosses Who Date Subordinates 255
VI-7 The Case Against Employee Benefits 260
Pt. VII Interfaces of Work and Life 263
VII-1 "There Is No Shortage of Good Days ..." 265
VII-2 Home Life: Tradeoffs between Work and Family 265
VII-3 Time, Priceless Time 267
VII-4 Why the Law Should Adopt More Family Leave 268
VII-5 Hazardous to Your Career: The Risks of Taking Unpaid Leaves 269
VII-6 Why Willy Loman Lives 270
VII-7 Starbucks CEO to Attend Memorial for Slain Manager: Mayor Owen Proposes That Anthony McNaughton Be Given City's Highest Honor 272
VII-8 Jobs for Life 273
VII-9 The Question That Started It All 283
Pt. VIII HRM Reality: Anticipating the Future 287
VIII-1 Future Trends in Human Resources 289
VIII-2 Jettison Old Notions of Success, Says Internet Guru: "There Are No Experts" 292
VIII-3 The Future of Work and Career Evolution 293
VIII-4 A Lifetime of Generous Company: An Interview with Warren Bennis 298
VIII-5 Managing a Virtual Workplace 305
VIII-6 Congress Urged to Move on Genetics Legislation 317
VIII-7 Illegal Child Labor Comes Back 319
VIII-8 Excerpt from The Monster Under the Bed: How Business Is Mastering the Opportunity of Knowledge for Profit 323
VIII-9 The Quest for Lifetime Employability 324
VIII-10 Reconstructing Management Education as Lifelong Learning 328
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Preface

For more than 20 years we have been concerned with helping business students connect the descriptive and normative dimensions they study in their textbooks with their experiences. The success of our first effort in this direction, Organizational Reality: Reports From the Firing Line (now in its 4th edition) suggested other instructors had the same concern. That book's reception in the market went far beyond our original intention as it attracted attention from instructors of communication and creative writing. Our second attempt, Managerial Reality, had similar aims but was directed to students of management; it was also well received as a supplement to traditional, more normative approaches to the subject. Accordingly, when we were asked to prepare the first edition of this book, we welcomed the opportunity to provide a teaching tool that contained vivid illustrations of human resource management's past, present, and future. In that book as well as in this second edition, we emphasized the context within which the practice of HRM takes place. Indeed, it is the changing context that has required us to produce the current edition so that we can offer materials that reflect contemporary reality. These changes have been so great that there are no selections in this edition that were also in the first edition. However, the structure and, for the most part, the headings of the first edition remained useful. As before, we believe our approach provides students with materials that center on reality rather than primarily conceptual aspects of HRM, thereby providing students with an interesting and relevant perspective that conventional textbooks do not.

We areindebted to the many authors whose reporting and insights shaped this book. As the reader will note, we have drawn from a broad spectrum of sources in our effort to portray the reality of human resource management. We also acknowledge with sincere thanks the administrative support of Melissa Steffens, David Shafer, and Michael Campbell of Prentice Hall. We are grateful to Cynthia Ree and Graham Brown of the Faculty of Commerce and Business Administration at UBC and Norma Walker at USF for their excellent secretarial services. We want to give special thanks to Cynthia Cohen and Charles Michaels for preparing original articles for this volume.

Finally, we owe a very special debt to three scholars: Thomas Mahoney, Vance Mitchell, and Lawrence K. Williams to whom we dedicate this book. Professors Mahoney and Williams were instructors of one or more of us when we first began our graduate studies. Their scholarship and teaching skills were a major reason we continued to work in this area. Professor Mitchell is a long-time colleague whose intellect and enthusiasm for learning and teaching played a central role in shaping our work along the reality-centered course that is reflected in this and the related books we have published. Indeed we have been most fortunate to have had these people in our lives.

Read More Show Less

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