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Human Communication: The Basic Course / Edition 11

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This book offers a unique and unified approach to competence and the basic processes of human communication backed by skill assessment. Beginning with the premise that all forms of communication have the potential to be viewed as competent depending on the context or situation, the text helps readers develop a framework for choosing among communication messages that will allow them to act competently. The theoretically-based and skills-oriented framework emphasizes the basic themes of motivation, knowledge and skills across interpersonal communication, electronically mediated communication, small group communication, and public speaking.
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Editorial Reviews

This textbook explores the fundamentals of perception, listening, verbal and nonverbal messages, interpersonal relationships, small group communication, interviewing, and public speaking. The ninth edition adds material on cultural issues, workplace communication, communication over the computer, and ethical issues. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780205522590
  • Publisher: Allyn & Bacon, Inc.
  • Publication date: 2/7/2008
  • Series: MyCommunicationLab Series
  • Edition description: Older Edition
  • Edition number: 11
  • Pages: 512
  • Product dimensions: 8.47 (w) x 10.85 (h) x 0.67 (d)

Meet the Author

Joseph A. DeVito received his BA from Hunter College in 1960, his MA from Temple University in 1962 and his PhD from the University of Illinois in 1964. After receiving his PhD, he taught at Hunter College-in-the-Bronx (later Lehman College). He has taught a wide variety of undergraduate and graduate courses, though he has concentrated on the undergraduate level and mainly on the introductory courses. He has served on the editorial boards of Quarterly Journal of Speech, Communication Monographs, Communication Education, Communication Quarterly, Journal of Communication, and Etc: A Review of General Semantics.
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Table of Contents

Specialized Contents x
Welcome to Human Communication: The Basic Course xiii
Credits xxii
Part 1 Foundations of Human Communication 1
1. Preliminaries to Human Communication 1
Elements of Human Communication 2
Purposes of Human Communication 11
Types of Human Communication 14
2. Principles of Communication 19
Communication Is a Package of Signals 20
Communication Is Transactional 21
Communication Is a Process of Adjustment 22
Communication Involves Content and Relationship Dimensions 24
Communication Sequences Are Punctuated 26
Communication Involves Symmetrical and Complementary Transactions 28
Communication Is Inevitable, Irreversible, and Unrepeatable 30
3. Culture and Communication 35
Culture and Communication 36
How Cultures Differ 41
Improving Intercultural Communication 45
4. Perception 55
The Perception Process 56
Processes Influencing Perception 59
Critical Perception: Making Perceptions More Accurate 71
5. Listening 77
The Process of Listening 79
Listening, Culture, and Gender 83
Listening Effectively 86
6. The Self in Communication 95
Self-Concept 96
Self-Awareness 97
Self-Esteem 99
Self-Disclosure 103
7. Verbal Messages 113
Language and Meaning 114
Disconfirmation and Confirmation 119
Using Verbal Messages Effectively 125
8. Nonverbal Messages 133
Nonverbal Communication 134
The Channels of Nonverbal Communication 136
Culture and Nonverbal Communication 152
Part 2 Interpersonal Communication and Relationships 158
9. Interpersonal Communication: Conversation 158
Conversation 159
Maintaining Conversations 163
Managing Conversation 168
Conversation Problems: Prevention and Repair 176
10. Interpersonal Relationships 181
Relationship Processes 184
Relationship Types 195
Relationship Theories 198
11. Interpersonal Conflict 205
Interpersonal Conflict 206
Conflict Management 212
Before and After the Conflict 221
Part 3 Interviewing and Small Group Communication 225
12. Interviewing 225
The Interview Process 226
The Information Interview 230
The Employment Interview 231
The Lawfulness of Questions 240
13. Small Group Communication 245
Small Groups 246
Idea-Generation Groups 253
Personal Growth Groups 255
Information-Sharing Groups 256
Problem-Solving Groups 258
14. Members and Leaders 266
Members in Small Group Communication 267
Leaders in Small Group Communication 270
Membership, Leadership, and Culture 280
Part 4 Public Speaking 285
15. Public Speaking Topics, Audiences, and Research 285
Introducing Public Speaking 286
Step 1 Select Your Topic and Purpose 290
Step 2 Analyze Your Audience 295
Step 3 Research Your Speech Topic 299
16. Supporting and Organizing Your Speech 314
Step 4 Formulate Your Thesis and Major Propositions 315
Step 5 Support Your Propositions 318
Step 6 Organize Your Speech 331
Step 7 Construct Your Introduction, Conclusion, and Transitions 335
17. Style and Delivery in Public Speaking 343
Step 8 Outline Your Speech 344
Step 9 Word Your Speech 351
Step 10 Rehearse and Deliver Your Speech 358
18. The Informative Speech 371
Guidelines for Informative Speaking 372
The Speech of Description 374
The Speech of Definition 376
The Speech of Demonstration 381
A Sample Informative Speech 383
19. The Persuasive Speech 389
Facts, Values, and Policies 390
Guidelines for Persuasive Speaking 393
The Speech to Strengthen or Change Attitudes, Beliefs, or Values 404
The Speech to Stimulate Action 407
A Sample Persuasive Speech 408
CD-ROM Units
20. The Mass Media 415
The Functional and Dysfunctional Media 416
Becoming a Critical Consumer of Media 422
21. Emotional Communication 426
Emotions and Emotional Messages 427
Obstacles in Communicating Emotions 435
Guidelines for Communicating Emotions 437
22. Criticism in the Public Speaking Classroom 441
The Nature and Values of Criticism 442
Cultural Differences in Approaches to Criticism 443
Standards and Principles of Criticism 445
23. Developing Special Occasion Speeches 456
The Speech of Introduction 457
The Speech of Presentation or Acceptance 460
The Speech to Secure Goodwill 463
The Speech of Tribute 466
Additional Special Occasion Speeches 467
The Special Occasion Speech in Cultural Perspective 472
A Sample Special Occasion Speech 473
Glossary of Human Communication Concepts and Skills 1
Bibliography 1
Index 1
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