Human Relations Issues in Management / Edition 1

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As the United States encounters more competition in the marketplace, American companies must change in order to survive. This book is designed to be a comprehensive reference to those involved in salvaging and empowering as many employees as possible. Few managers and supervisors are adequately trained to effectively handle the diverse and complex human relations problems that characterize business and industries undergoing organizational changes. Relevant management theories and research data pertaining to these human relations issues are discussed in this book. Special attention is given to effective ways to empower employees and to handle confrontations that grow from race, gender, sexual orientation, age, and emotional differences, which often emerge when organizations grow or downsize to meet competition pressures. No other work includes such a broad approach to human relations in the workplace.

Chief executive officers, managers, supervisors, and students in business management courses on university levels will find this especially interesting as they deal with the dysfunctional aspects of competition manifest in the workplace. Training and development specialists and human resources professionals should also be interested.

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Editorial Reviews

Henderson (Dean, liberal arts, U. of Oklahoma) examines the process by which managers and supervisors direct employees, specifically addressing the downsizing corporate environment and subsequent employee reactions. Discussing research data and management theory, he provides cogent analyses that lead to solutions in dealing with a complex corporate environment and focuses on selected employee challenges such as burn out, alcoholism, battered workers, and homosexual employees. His conclusion argues for a corporate mission which includes employee empowerment as part of a transforming business environment. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780899309828
  • Publisher: ABC-CLIO, Incorporated
  • Publication date: 3/20/1996
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 296
  • Lexile: 1240L (what's this?)
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.81 (d)

Meet the Author

GEORGE HENDERSON is Chair of the Department of Human Relations and a Regents' Professor at the University of Oklahoma.

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Table of Contents

1 The Need for Human Relations Programs 3
2 Human Relations Pioneers 21
3 The Organization Culture 35
4 Leaders and Followers 53
5 Burned Out Workers 71
6 Alcoholic Workers 89
7 Older Workers 111
8 Battered and Abused Workers 123
9 Violent Workers 137
10 Homosexual Workers 157
11 Salvaging Wasted Workers 173
12 Organization Development and Transformation 193
13 Empowering Workers 207
14 Tomorrow and Tomorrow 229
Bibliography 243
Index 263
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