Human Resource Management in Public Service: Paradoxes, Processes, and Problems / Edition 1

Human Resource Management in Public Service: Paradoxes, Processes, and Problems / Edition 1

by Evan M. (Michael) Berman, James S. Bowman, Jonathan Page West, Montgomery R. Van Wart
     
 

Effective human resource management is a critical function in today's public workplace, and the authors have written a book that helps readers develop key skills for success while also reminding them of the complex puzzles and paradoxes of management in the public sector.

The coverage of Human Resource Management in Public Service is exceptionally

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Overview

Effective human resource management is a critical function in today's public workplace, and the authors have written a book that helps readers develop key skills for success while also reminding them of the complex puzzles and paradoxes of management in the public sector.

The coverage of Human Resource Management in Public Service is exceptionally comprehensive and up-to-date. After reviewing the historical and legal traditions of HRM, readers learn the essential skills of recruitment, selection, training, compensation, and performance appraisal. The authors include two very timely chapters on family-friendly work practices and quality improvement.

This book has been carefully crafted to be an effective learning tool, with learning objectives, chapter reviews, and three sets of end-chapter study questions (class discussion, tam activities, and individual assignments). The book concludes with a comprehensive glossary, and interesting and illuminating examples are liberally scattered throughout the book (more than 10 per chapter).

The authors have almost one hundred years of combined teaching and professional experience in public administration. According to their Preface, "Our intent is to make this material user-friendly and accessible by highlighting dilemmas, challenging readers to resolve them, and enticing them to go beyond the text to discover and confront other. Our goal is not merely to stuff minds but rather to stretch them."

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Product Details

ISBN-13:
9780761917533
Publisher:
SAGE Publications
Publication date:
07/22/2000
Edition description:
Older Edition
Pages:
408
Product dimensions:
7.38(w) x 9.58(h) x 1.05(d)

Table of Contents

Introduction
PART ONE: CONTEXT AND CHALLENGES
Public Service Heritage
Context, Continuity and Change
Legal Rights and Responsibilities
Doing the Right Thing Right
PART TWO: PROCESSES AND SKILLS: FROM START TO FINISH
Recruitment
From Passive Posting to Head Hunting
Selection
From Civil Service Commissions to De-Centralized Decision-Making
Position Management
Judicious Plan or Jigsaw Puzzle?
Compensation
Vital, Visible, Vicious
Family Friendly Policies
Fashionable, Flexible and Fickle
Training and Development
Creating Learning Organizations
Appraisal
A Process in Search of a Technique
PART THREE: DESIGNING THE FUTURE
Unions and the Government
Protectors, Partners, Punishers
Quality and Productivity Management in the 21st Century
Continuous Improvement
Conclusion
The Future as Opportunity, Not Destiny

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