Human Resources Business Process Outsourcing: Transforming How HR Gets its Work Done / Edition 1

Human Resources Business Process Outsourcing: Transforming How HR Gets its Work Done / Edition 1

by Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz, James Madden V
     
 

ISBN-10: 0787971634

ISBN-13: 9780787971632

Pub. Date: 08/28/2004

Publisher: Wiley

In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers

Overview

In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department’s value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.

Product Details

ISBN-13:
9780787971632
Publisher:
Wiley
Publication date:
08/28/2004
Series:
Jossey-Bass Business and Management Ser.
Edition description:
New Edition
Pages:
272
Product dimensions:
6.28(w) x 9.33(h) x 0.96(d)

Table of Contents

Preface.

The Authors.

1. Forces for Change.

2. New Roles for HR.

3. Evaluating the Effectiveness of HR.

4. Design of the HR Function.

5. Exult.

6. BP.

7. Bank of America.

8. International Paper.

9. Prudential.

10. Lessons Learned.

11. Outsourcing and the Future of HR.

Index.

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