Human Resources Management for Hospitality / Edition 1

Human Resources Management for Hospitality / Edition 1

by Linda Jerris, Linda Jerris
     
 

Approaching Hospitality Human Resources Management from the perspective of the global economy, this book reaches beyond the individual hospitality manager's day-to-day operations to examine the hospitality industry in the context of increased competition. It considers both the "soft skills" involved in counseling and interpersonal relations, as well

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Overview

Approaching Hospitality Human Resources Management from the perspective of the global economy, this book reaches beyond the individual hospitality manager's day-to-day operations to examine the hospitality industry in the context of increased competition. It considers both the "soft skills" involved in counseling and interpersonal relations, as well as the "hard skills" involved in the legislative and technical aspects of managing people.ÿ

Product Details

ISBN-13:
9780132091640
Publisher:
Prentice Hall
Publication date:
01/21/1999
Edition description:
New Edition
Pages:
576
Product dimensions:
8.00(w) x 10.00(h) x 1.20(d)

Table of Contents

1. The Human Resources Department.

2. Human Resources Management Challenges.

3. The Legislative Environment.

4. Staffing and the Strategic Human Resources Plan.

5. Recruitment.

6. Selection.

7. Wage and Salary.

8. Benefits.

9. Motivation.

10. Coaching, Counseling, and Discipline.

11. Labor Relations.

12. Orientation.

13. Training.

14. Career Development.

15. Performance Appraisal and Performance Management.

16. Safety and Health.

17. Human Resource Audits.

18. The Human Resources Department's Contribution to Cost Control.

19. Computers and the Human Resources Management Function.

20. Human Resources Management in Transitional Situations.

21. Human Resources Management in a Global Environment.

Index.

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