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Part One: Human Resources Management in Context.
1 Human Resources Management in a Dynamic Environment.
2 Strategic Human Resources Management and Planning.
3 Strategic Human Resources Management and Technology.
4 Equal Employment Opportunity.
5 Valuing a Diverse Workforce.
6 Volunteers in the Public and Nonprofit Sectors.
Part Two: Methods and Functions of Human Resources Management.
7 Job Analysis.
8 Recruitment and Selection.
9 Performance Management.
12 Training and Development.
13 Collective Bargaining in the Public and Nonprofit Sectors.
Conclusion: Challenges for Public and Nonprofit Organizations.
Posted September 30, 2002
This is a good general overview of Strategic Human Resources Management (SHRM) theory and techniques as applied to public sector and non-profit organizations. Although it is essentially a textbook aimed at graduate-level students in Public Policy or Public Administration, Pynes¿ survey approach, pointing the reader to empirical studies and other more in-depth sources, should serve as both a refresher and a source of new ideas, even to long-term practitioners in the field. The book is a series of chapters grouped around three basic themes: changing context, methods and challenges. Part one puts human resource management (HRM) into a strategic context, starting with an overview of the shortcomings of traditional ¿after-the-fact¿ HR strategy. It is filled with real-life examples of challenges, successes and failures. Here, Pynes lays out the central thesis of the book, arguing that vertical integration of HR processes into overall strategic planning is essential for success and sustainability, especially in today¿s ever-changing organizational milieu. For example, Pynes argues that organizations can benefit by mirroring societal diversity in the workplace (however, I think that the case can be more compellingly presented). She ties up the section with a good overview of the relevant US federal legal and regulatory framework, with a number of examples from labor case law. Part two provides the ¿meat¿ of SHRM practice. Pynes covers the fundamental theories and techniques of job analysis, recruitment and performance evaluation (including a good discussion of how performance appraisals might be reconciled with Total Quality Management¿s team-based concepts). She reviews methods for determining compensation and benefit levels, including coverage of equity and comparable worth. In these methodology sections, Pynes takes care to include additional consideration of executive level positions, given the often-different concerns that can come into play here. She touches on evolving compensation issues such as gainsharing and alternative benefits. The section closes with a chapter addressing collective bargaining. The final section looks at today¿s challenges and emerging issues. Pynes brings the reader along for a look at contracting out, workplace violence, technological change and alternative dispute resolution (it seems to me that there are a number of additional issues not covered, such as the expanding definition of employer liability). Overall, the public and non-profit sectors are demanding increased professionalism from their workers. To meet the dual challenge presented by rising demand for services within increasingly constrained resources, many organizations, even those in the formal public sector, are relying more heavily on volunteers. It is refreshing to see a discussion of volunteer management within the context of an HR text. After all, volunteers constitute the unpaid labor force. The arguments presented here certainly reinforce the book¿s central message. What did I like most about the book? It is well laid-out, with a good introduction to each section setting the road map. Throughout, Pynes illustrates with concrete and practical examples and models. There are headings for each new topic and a concise summary at the end of each chapter. Both the table of contents and the index are excellent guides. An extensive and broad-based bibliography points the curious reader to additional sources. From my point of view, the book has a few shortcomings. First, the extensive examples, legislation and case law are all US-based. I think that a non-American would find some of this minutia of limited benefit. In addition, the survey-course nature of the text (the impressively-detailed methodology sections on job analysis and performance appraisals are a notable exception) may leave some readers feeling wanting. Finally, I would like to see more parallels drawn with for-profit HR issues. Overall, I would recommend this bWas this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
Posted May 20, 2001
Pynes presents an overview of the multiple roles of human resource managers in the strategic planning process. She has a knack for presenting technical information in a format for novices in public administration. The case studies presented enhance the understanding of relevant issues that human resource managers face. More importantly, the author emphasizes that the collaboration between the organizations' stakeholders will enhance the strategic human resources management process.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.