Human Services Management: Organizational Leadership in Social Work Practice

Human Services Management: Organizational Leadership in Social Work Practice

by David Austin
     
 

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ISBN-10: 0231108362

ISBN-13: 9780231108362

Pub. Date: 11/11/2002

Publisher: Columbia University Press

Human services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice,

Overview

Human services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice, and educational services. David Austin begins with an examination of the historical development and distinctive characteristics of human service organizations, the variety of organizational and program structures at play, and the connection of individual service organizations with service delivery networks. He then examines of the roles and responsibilities of key stakeholder constituencies, including service users, service personnel (especially service professionals), funders, executives, and policy boards. The final two chapters discuss two organizational processes: accountability for effectiveness and dealing with organizational changes.

Product Details

ISBN-13:
9780231108362
Publisher:
Columbia University Press
Publication date:
11/11/2002
Series:
Foundations of Social Work Knowledge Series
Edition description:
New Edition
Pages:
468
Product dimensions:
6.36(w) x 9.22(h) x 1.33(d)
Lexile:
1620L (what's this?)
Age Range:
18 Years

Table of Contents

1. Introduction2. Human Service Organizations3. Stakeholder Constituencies4. Organizational Structure and Program Design5. Service Delivery Networks6. The User/Consumer Constituency7. Organized Professions and Human Service Organizations8. Legitimators and Funders9. The Human Service Executive10. Boards of Directors and Advisory Committees11. Accountability12. Dealing with Change

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