The Human Side of Change: A Practical Guide to Organization Redesign

Overview

Drawing on a decade of consulting experience with businesses and governments around the world, Timothy J. Galpin outlines a nine-step process for effectively combining the human and technical sides of change for successful mergers, downsizing, and restructuring. The Human Side of Change offers managers, frontline supervisors and human resource professionals valuable tools, techniques, and examples to help them gain support for change at all levels of an organization. With numerous charts, graphs, and a glossary ...
See more details below
Other sellers (Hardcover)
  • All (45) from $1.99   
  • New (12) from $2.99   
  • Used (33) from $1.99   
Sending request ...

Overview

Drawing on a decade of consulting experience with businesses and governments around the world, Timothy J. Galpin outlines a nine-step process for effectively combining the human and technical sides of change for successful mergers, downsizing, and restructuring. The Human Side of Change offers managers, frontline supervisors and human resource professionals valuable tools, techniques, and examples to help them gain support for change at all levels of an organization. With numerous charts, graphs, and a glossary of change-management terms, this book is both an ideal blueprint and an accessible quick reference for the implementation of stable and sustained transformation.
Read More Show Less

Editorial Reviews

From the Publisher
"Managing the human factor will be the next real competitive advantage. Tim Galpin provides a practical, useful guide that should be required reading for all engaged in organizational change." (Tenia A. Modic, principal, Western Investments Company)
Barbara Jacobs
Eighteen hundred books and articles, issued in a little more than one year, attest to the popularity of the monosyllabic term "change". Consultant Galpin's words to the wise could be lumped into the ever-growing mountain of print dedicated to this topic, but he concentrates instead on the "soft side," the human element. What are the ways to get management to buy into this process? How about the grass roots--the frontline employees and their supervisors? How best to act like a coach? What are the parameters for effective goal setting? These questions and others are answered in a series of chapters designed not to focus on the nine-stage change process but on the behaviors needed to effect those changes: forming teams, developing leadership, measuring performance, providing feedback, and so on. Each in turn zeroes in on different guidelines; coaches, for instance, need to adopt a noncritical, positive, and empathic approach. A refreshing read.
Read More Show Less

Product Details

  • ISBN-13: 9780787902162
  • Publisher: Wiley
  • Publication date: 3/14/1996
  • Series: Business and Management Series
  • Edition number: 1
  • Pages: 176
  • Sales rank: 1,004,905
  • Product dimensions: 6.24 (w) x 9.39 (h) x 0.77 (d)

Meet the Author

TIMOTHY J. GALPIN is President of Integration Partners, LLC, in Dallas, Texas. He began his professional career after earning a Ph.D. degree in organization development at U.C.L.A. and has since amassed extensive experience in both industry and consulting in North and South America, Asia, and in Europe. He is also the author of two other books, Making Strategy Work and The Complete Guide to Mergers and Acquisitions, both from Jossey-Bass.
Read More Show Less

Table of Contents

Introduction: The Change Management Process.

AT THE STRATEGIC LEVEL: ORGANIZATIONWIDE CHANGE MANAGEMENT IMPERATIVES.

Teams: Building the Infrastructure for Effective Change.

Communications: Beating the Grapevine with an Open Two-Way Strategy.

Culture: Managing All the Components.

Leadership: Developing the Key Attributes for Leading Change.

AT THE GRASSROOTS LEVEL: IMPLEMENTING AND SUSTAINING CHANGE.

Set Goals.

Measure Performance.

Provide Feedback and Coaching.

Be Generous with Rewards and Recognition.

Conclusion: The Tough Questions of Change Management.

Appendixes: The Change Managers Toolkit.

Appendix A. Strategic Toolkit.

Appendix B. Implementation Toolkit.

Appendix C. Glossary of Terms.

Appendix D. Recommended Readings.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)