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The Human Side of Outsourcing: Psychological Theory and Management Practice / Edition 1
     

The Human Side of Outsourcing: Psychological Theory and Management Practice / Edition 1

by Stephanie J. Morgan
 

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ISBN-10: 0470718706

ISBN-13: 9780470718704

Pub. Date: 11/23/2009

Publisher: Wiley

The Human Side of Outsourcing considers outsourcing from both management and staff perspectives. The book includes chapters on cultural and individual differences, the life-cycle approach, best practices, and recruitment, as well as featuring informative case studies from the field. Practitioner-focused but with a strong foundation in theory and research,

Overview

The Human Side of Outsourcing considers outsourcing from both management and staff perspectives. The book includes chapters on cultural and individual differences, the life-cycle approach, best practices, and recruitment, as well as featuring informative case studies from the field. Practitioner-focused but with a strong foundation in theory and research, this is a valuable resource for organizational psychologists and consultants, as well as human resource professionals, managers, and executives.

Product Details

ISBN-13:
9780470718704
Publisher:
Wiley
Publication date:
11/23/2009
Edition description:
New Edition
Pages:
316
Product dimensions:
6.80(w) x 9.70(h) x 0.90(d)

Table of Contents

List of Figures and Tables.

List of Contributors.

Foreword.

Preface.

Acknowledgements.

Part I Outsourcing in Practice.

1 Introduction (Stephanie J. Morgan).

2 The Client Side – Retained Organization (Irvine Caplan).

3 Outsourcing – A Provider’s Tale (Simone Hemingway).

4 Sourcing for Outsourcing (Yvonne Williams).

5 Experiencing Cultures: An Automotive Engineer in the Middle Kingdom – Lessons in Life (Ian Pogson).

Part II Theory and Evidence.

6 Introduction to Theory and Evidence (Stephanie J. Morgan).

7 The Context and Narrative of Outsourcing (Royston Morgan).

8 Cultural Differences in Outsourcing (Brigitte Cobb).

9 Establishing Trust in Virtual Teams (Alex Watts).

10 Knowledge Transfer and Knowledge Sharing (Richard Blakeley and Stephanie J. Morgan).

11 The Experience of Outsourcing Transfers – A Life-Cycle Approach(Royston Morgan).

12 Downsizing, Stress and Forgiveness: A US Perspective (Jan Aylsworth).

13 Transitioning and the Psychological Contract (Stephanie J. Morgan).

14 Conclusion: Towards a Model of Responses to Outsourcing (Stephanie J. Morgan).

Index.

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