Human Values and the Design of Computer Technology

Hardcover (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $50.96
Usually ships in 1-2 business days
(Save 21%)
Other sellers (Hardcover)
  • All (7) from $50.96   
  • New (4) from $110.31   
  • Used (3) from $50.96   


Human values -- including accountability, privacy, autonomy, and respect for person -- emerge from the computer systems that we build and how we choose to use them. Yet, important questions on human values and system design have remained largely unexplored. If human values are controversial, then on what basis do some values override others in the design of, for example, hardware, algorithms, and databases? This volume brings together leading researchers and system designers who take up this issue, and others.
Read More Show Less

Product Details

Table of Contents

Introduction 1
Pt. I Conceptualizing Human Values in Design 19
1 Bias in Computer Systems 21
2 Accountability in a Computerized Society 41
3 Disability, Inability and Cyberspace 65
4 Do Categories Have Politics? The Language/Action Perspective Reconsidered 91
5 Categories, Disciplines, and Social Coordination 107
6 Commentary on Suchman Article and Winograd Response 115
7 Social Impact Statements: Engaging Public Participation in Information Technology Design 117
Pt. II Computers as Persons? - Implications for Design 135
8 Computers Are Social Actors: A Review of Current Research 137
9 When the Interface Is a Face 163
10 'Social' Human-Computer Interaction 191
11 Reasoning About Computers As Moral Agents: A Research Note 201
12 Interface Agents: Metaphors with Character 207
13 Human Agency and Responsible Computing: Implications for Computer System Design 221
Pt. III Practicing Value-Sensitive Design 237
14 Workplace Database Systems: Difficulties of Data Collection and Presentation 239
15 Eliminating a Hardware Switch: Weighing Economics and Values in a Design Decision 259
16 Steps toward Universal Access Within a Communications Company 271
17 Social Choice About Privacy: Intelligent Vehicle-Highway Systems in the United States 289
Name Index 311
Subject Index 317
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)