Humanistic Perspectives in Hospitality and Tourism, Volume 1: Excellence and Professionalism in Care

by Kemi Ogunyemi (Editor), Omowumi Ogunyemi (Editor), Ebele Okoye (Editor)

Overview

This book, the first of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work.

This volume addresses the hospitality professional, beginning with an exploration of the foundational literature, before moving on to discuss topics like the concept of human dignity at work, how one can find meaning within the hospitality industry, spirituality at work, philosophy in the world of work, and personal development.

These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.

Product Details

ISBN-13:	9783030956738
Publisher:	Springer International Publishing
Publication date:	05/29/2022
Series:	Humanism in Business Series
Edition description:	1st ed. 2022
Pages:	319
Sales rank:	865,074
Product dimensions:	5.83(w) x 8.27(h) x (d)

About the Author

Kemi Ogunyemi is an Associate Professor teaching business ethics, managerial anthropology, self leadership and sustainability management at Lagos Business School, Pan-Atlantic University, Nigeria. She is also the Director of the Christopher Kolade Centre for Research in Leadership and Ethics as well as the Academic Director for the school’s Senior Management Programme.

Omowumi Ogunyemi lectures in the Institute of Humanities of the Pan-Atlantic University, Lagos, Nigeria. Her research interests include interdisciplinary studies between philosophy and the practical sciences, especially psychology and neuroscience.

Ebele Okoye is the Director of Afara Leadership Centre, Lagos, Nigeria. She has extensive experience in the development sector and her research interests include NGO leadership, character growth, and virtuous cultures

Table of Contents

Chapter 1: A holistic care paradigm: Humanistic dimensions in hospitality and tourism.- Part 1: Foundational and General Principles.- Chapter 2: Anthropology for Hospitality Professionals: An Introduction.- Chapter 3: The historical development of the field.- Chapter 4: Hospitality and Tourism in Classic Literature: Expressions of humanism down the ages in this industry._Chapter 5: Humanism in Hospitality - Leading and Managing People-Chapter 6: The faces of hospitality: the professionals in the field.- Part 2:The Hospitality Professional.- Chapter 7: Human dignity, How hospitality makes us more human .- Chapter 8: Unity of the human person: Self-understanding and the need for personal growth and self-mastery.- Chapter 9: Hospitality and personal development 1: How to develop the required personal technical virtues - some in advance and others coming from working the field and growing in the process – good humor, creativity.- Chapter 10: Hospitality and personaldevelopment 2: How to develop the required personal moral virtues for self-growth and for relating with internal and external customers; Aristotle’s social virtues.- Chapter 11: Finding Happiness and Meaning at Work - the Hospitality and Tourism Sector. Hospitality and spirituality. Deeper reflections: correlations with motivation and commitment.- Chapter 12: Interactive session tools: Caselets for stimulating discussions.- Chapter 13: Final Considerations.

What People are Saying About This

From the Publisher

A wonderful collection of chapters that deliver alternative perspectives in understanding hospitality management. Whether hospitality is art or science or the combination of both has been in the minds of many hospitality authors for years. This book explores both the heart and the mind as well as the soul and delivers as a holistic humanistic approach as one could expect to see in such a book. I thoroughly enjoyed reading it and recommend it to any hospitality philosopher or practitioner that wishes to reflect on the practise of hospitality.

 Dr Ioannis S. Pantelidis. Council for Hospitality Management Education Past Chair and Fellow of the Institute of Hospitality.